Banco BBVA

All good, the attention is excellent from the executives... The only thing is the ATMs, which sometimes don't work and swallow the money, you have to wait 4 days to get the cash back... The telephone banking people are somewhat rude and inattentive, so you cannot make a complaint over the phone, the line is not a good method, but the executives are very helpful

I received good attention from Diego Wong, I went to register the BBVA application. I think they could make improvements in customer service, since at one point the person who helped me was in charge of two areas, the door, and desk service. Greetings.

The executives are slow, you can wait up to two hours to talk to someone and their system is always in "update" so they ask you to call the Bancomer line, there they ask you to go to the branch again, you can spend six months like this and at the same time In the end they prefer you to cancel rather than correct their mistakes

IT DOESN'T SOLVE ANYTHING. THEY DO NOT RESOLVE ANYTHING FOR YOU, DEBIT CARD BAD ATTENTION

How about good afternoon, a telephone number to communicate directly with you, it is related to my account that presents a blockage