Banco BBVA

They have a terrible attitude, you go because you need the service and they treat you as if they were doing you a favor. The girl who is distributing the shifts is very arrogant, you understand the part that it is her job to be on the lookout but there is no need to yell at one in front of everyone. You still ask me if I want to spend my payroll with you. APPALLING.

To start, I thought the guy who was at the entrance thought he was angry or didn't like his work because I asked him for support for a problem I had in my application. Very curt and rude, he answered me, how can there not be, tell me what problem you have? And he says that they never read the instructions, the truth is, I did answer him, "Young man, don't get angry or answer like that, it's your job and yes, I can't, that's why I came so that you will support me, not because you scold me." I don't know why there are young people who are very rude to older adults. It is the first time that I have received bad service at Bancomer. I have always had kind people. But this guy was really rude...

Excellent service from the staff, the cashier Francisco very professional and friendly

You should check the availability of your ATMs, since they were not available during the weekend of October 28 and 29.

I really like the bbva service, its application, its online banking for SMEs, they have always taken good care of me and it covers all the services I need.