BBVA

Regular

I have closed my account there, the truth is that I do not recommend it, they only attend in person until 11 in the morning, and if you have an emergency, manage as best you can, make an appointment and these days for them to catch you. What a cloth. On top of that, if you call customer service, most of the time they cannot solve the problem because they are not authorized, a roll come on!

It would be unfair to say that they have bad customer service, even to say that they have it: it is rather a cynical and ruthless mistreatment of the client that they do have. The phone, forget it, they don't pick it up. There are procedures that force you to go to the office to be carried out, and if you can avoid this office, do so. In my case they sent me to another office in Lloseta and look where, I came out winning. I understand that they may be worried about their jobs, but making the client pay by neglecting them is the most despicable thing a professional can do.

Hello. I am a client and this morning I was in this office and the girl at the till is very professional Natalia, not bitter, she was overwhelmed since she was alone in the till attending and it can't be.

Horrible, bad experience in everything. They are slow, we queued when there were only two people in front and in the end they all passed us and we have been waiting for more than hours… Bad management Incompetent workers and they start talking about life...