These five stars are only for MARINO, he has been an empathetic, attentive and decisive person that is no longer found in any bank. A true professional and better person.
It is unacceptable for a central office to have only one girl at the cash desk.
The lines are more than half an hour for those of us who have a little one. Business we can't waste so much time waiting
This girl has to hear all the complaints without any fault and that cannot be like that.
I ask whoever it may concern to find a solution to a problem that has been going on for a long time.
I have requested a zero debt certificate from this office, well initially the delay was due to the fact that my ID was not updated without them notifying me to proceed with said update, and I was the one who had to contact the aforementioned entity, once the problem has been corrected, they send me the certificate with an error in the address of the home, I inform them via e-mail of the anomaly observed so that they can correct it and send me the certificate again and after calling the manager several times that I processed the aforementioned certificate and does not answer.
It seems to me a lack of consideration on the part of this man to whom I will file a complaint as soon as I deem appropriate.
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Congrats
2 years ago0
These five stars are only for MARINO, he has been an empathetic, attentive and decisive person that is no longer found in any bank. A true professional and better person.
4 weeks ago0
It is unacceptable for a central office to have only one girl at the cash desk. The lines are more than half an hour for those of us who have a little one. Business we can't waste so much time waiting This girl has to hear all the complaints without any fault and that cannot be like that. I ask whoever it may concern to find a solution to a problem that has been going on for a long time.
6 months ago0
I have been calling the phone several times for 20 days and they are always busy...no one gets it. Shameful
a month ago0
I have requested a zero debt certificate from this office, well initially the delay was due to the fact that my ID was not updated without them notifying me to proceed with said update, and I was the one who had to contact the aforementioned entity, once the problem has been corrected, they send me the certificate with an error in the address of the home, I inform them via e-mail of the anomaly observed so that they can correct it and send me the certificate again and after calling the manager several times that I processed the aforementioned certificate and does not answer. It seems to me a lack of consideration on the part of this man to whom I will file a complaint as soon as I deem appropriate.
a year ago