BBVA

Last night around 11 pm, they sent me an email telling me to change my account password this has not been possible in any way several calls, several attempts with the cell phone and with the computer I will not list all the labyrinths of attempts, they already have them in the recorded conversations Saturday 17:04h I have no possibility of accessing my account or knowing if my money is intact, I have no explanation or solution. I can't go to the police station because I can't check if my money has been stolen. But I can make public your negligence through different means. if I can close the account If I can stop advising against your bank On Monday, if I can give you the number you need, including requesting that the police come when the office has the most traffic. Regretting the bad time they are putting me through. I say goodbye wishing to never hear from your entity again.

Today I went at 10:15 in the morning to check in since the hours are from 8:30 to 11:30 and my surprise is that there is no one in the office, I wait until after 10:30 and there is no one there no one appears, incredible…

I don't know why they have an ATM if you can't get the money you want and you need it, if you need to reload the bills "DO IT" and provide a service for which you charge......

Today at 10:00 in the morning I went to carry out cash operations, but there was no one in the office, I waited half an hour ringing the bell, and no one answered, I have been waiting for weeks to fit in with my work schedule to be able to perform cashier functions since every time I have gone they have not wanted to help me because it was after hours, if it is not possible after hours or on hours how can I do it?

Disgusting