Typical BBVA branch that now does not have a cashier service, all operations have to be carried out at the cashier, unfortunate but that's the way it is, and that is only possible when the door is open, otherwise you have to move to the center for any transaction that It didn't take a few minutes before but...
It spends more time closed than open... They have an ATM inside, but separate from the office, and whenever you need it you can never use it because they close the outside door, what's the point of that? Most banks, including other BBVA branches, keep the office door closed but the outside door, to access the ATM, is left open. This one, on the other hand, is always closed. You want to withdraw money on a Sunday and you can't because it's closed. You want to withdraw money weekly at 6:00 p.m. and suddenly you arrive and it's closed. You go on a Saturday to get money and more of the same. Every time I need to withdraw money I go with the uncertainty of knowing whether or not I will be able to withdraw money because it is most likely closed and I will have to travel half the city to reach another ATM. Please solve this ASAP. I live across the street, and every time I need to withdraw money, instead of losing 2 minutes I lose 30 minutes going to another one. Thank you so much!
Very unfriendly, zero help.
I had to pay the school insurance (€1.3) and they referred me to the ATM who charged me a €1 commission, almost double what I had to pay. The ATM's screen was so dirty that the touch function almost didn't work... torture to deposit in those conditions. If you can go to another bank
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Typical BBVA branch that now does not have a cashier service, all operations have to be carried out at the cashier, unfortunate but that's the way it is, and that is only possible when the door is open, otherwise you have to move to the center for any transaction that It didn't take a few minutes before but...
a year ago0
It spends more time closed than open... They have an ATM inside, but separate from the office, and whenever you need it you can never use it because they close the outside door, what's the point of that? Most banks, including other BBVA branches, keep the office door closed but the outside door, to access the ATM, is left open. This one, on the other hand, is always closed. You want to withdraw money on a Sunday and you can't because it's closed. You want to withdraw money weekly at 6:00 p.m. and suddenly you arrive and it's closed. You go on a Saturday to get money and more of the same. Every time I need to withdraw money I go with the uncertainty of knowing whether or not I will be able to withdraw money because it is most likely closed and I will have to travel half the city to reach another ATM. Please solve this ASAP. I live across the street, and every time I need to withdraw money, instead of losing 2 minutes I lose 30 minutes going to another one. Thank you so much!
2 years ago0
Very unfriendly, zero help. I had to pay the school insurance (€1.3) and they referred me to the ATM who charged me a €1 commission, almost double what I had to pay. The ATM's screen was so dirty that the touch function almost didn't work... torture to deposit in those conditions. If you can go to another bank
4 years ago0
Bad, terrible, they always take a long time to serve you.... Only the girl who is there now is very nice, but they should put someone else in urgently
4 years ago0
Good ATM to withdraw and deposit money
a year ago