In this branch they just removed the cash register, so you can't even deposit money anymore, even if you're a customer! BBVA's attention to its customers is terrible (very similar happens with other banks), so since other BBVA branches are too far away I will cancel this account and stop working with this bank after more than 60 years.
I have been in this branch for at least 5 years, I have been trying to change offices for the last 3 years because I no longer live in the area, they ignore nothing. I recently had a problem due to fraud with my card and I had to solve the problem myself since they did not give me any solution or ease or clarification, unlike the office where I usually go now... Before with the director who It was the best office there was until they changed managers and brought in Mikel (I think his name is). A pimp, arrogant, who every time I have gone to consult something has revealed me between smiles, gestures and arrogant comments... I would not recommend him to even my worst enemy.
0
Great customer service! The lady attending me was really nice and everything went super smooth! Recommend
7 months ago0
Charged me 3.5 euros to retrieve 50 euros.
a year ago0
In this branch they just removed the cash register, so you can't even deposit money anymore, even if you're a customer! BBVA's attention to its customers is terrible (very similar happens with other banks), so since other BBVA branches are too far away I will cancel this account and stop working with this bank after more than 60 years.
2 years ago0
I have been in this branch for at least 5 years, I have been trying to change offices for the last 3 years because I no longer live in the area, they ignore nothing. I recently had a problem due to fraud with my card and I had to solve the problem myself since they did not give me any solution or ease or clarification, unlike the office where I usually go now... Before with the director who It was the best office there was until they changed managers and brought in Mikel (I think his name is). A pimp, arrogant, who every time I have gone to consult something has revealed me between smiles, gestures and arrogant comments... I would not recommend him to even my worst enemy.
3 years ago0
In a big week when there are no celebrations and they close at 11:30 in the middle of the holidays, I don't give them a minus 100 because there is no
3 years ago