BBVA

The branch manager has given us fantastic treatment! We went by appointment and didn't have to wait at all. He took all the time we needed to explain the different options and since we only had 1 hour left, he offered to see us again another day to finish discussing it calmly. In my case, the experience has been a 10!

To request information about an operation carried out, they ask me to wait 7 months!!!!! When you have the information and you can give it to me right away!! We feel like doing it.... Solution; I just canceled all accounts

It seems incredible to me that they have put the cashier outside the bank, in an area that does not even have cameras. This morning I went to make a deposit of a significant amount of money and there was a group of people drinking next to the ATM, with the insecurity that this causes. It seems disastrous to me. If something happens, who takes charge?

I've been waiting 20min Just to ask how it works, when it's my turn, I'll leave you so you don't have to take an appointment with rudeness And the gentleman before me passed without an appointment because that's because I'm a foreigner or as in any bank you have to make an appointment just to ask There are people who first have to learn how to treat Clients before everything else.

Fatal attention, a total lack of respect for how they treat you.