BBVA

I went to pay a receipt from a private entity. The employee in very bad manners told me that she could not do it for me for another 14 days (it will be bank policy) and that if I needed it I had to do it myself at the ATM. I had already tried it and the code reader didn't work, so I had to leave without being able to do it. Very bad treatment and very unfriendly.

lousy attention I go to the Zabalgana office to enter a cartridge of 40 coins and they want to charge me a €10 commission. According to their commission rate, no commission is charged below 50 coins. Despite this they insist that I have to pay the commission from the first coin. In other words, if I want to enter a cartridge of 40 20-cent coins that have a value of 8 euros, I have to pay a commission of 10 euros. If I don't agree, I should talk to the director, tell me. In other words, to enter a cartridge of coins without being charged a commission, which is what they put in their rates, I have to GO TO THE OFFICE FOR THE THIRD TIME TO TALK WITH THE DIRECTOR. I have already filed a claim with Kontsumobide

Money entry problems at the ATM and Mr. The office does not even bother to check, just to say that the ATM works and that they no longer enter the office after hours. Disastrous customer service... Then call me to offer me insurance or sell your products that I will attend to you just as you have done with me in the office. What worse bank than Bbva...

There was only one man serving, quite arrogant and very unfriendly.

The service offered by BBVA in Zabalgana is truly rubbish, and extends to the majority of its branch network. The office closes ALL August and they only leave TWO for the entire city. Not happy with that, the ATM, for a change, does not work.