BBVA

Deplorable

Good afternoon, I went to withdraw money with the passbook and it got stuck. Two gentlemen were just leaving the office, I suppose one is the director. I told him about it and his response was very contemptuous and in a very bad mood. It was that Monday happened and at that moment they had already finished.. Well, you can saying the same thing in a different way.. I recommend a customer service course or a vacation.. It is not the first time that I see that they do not treat the customer well. In addition, they leave the entire neighborhood and elderly people without an ATM on the weekend. All the best.

I made the mortgage a year ago, from the first moment I dealt with the director "Federico Miro" my experience with him so far has been excellent, he is a great professional, as I usually say, he seems German in his work, things are well done, he is meticulous , well explained everything to satiety, always available through the APP, without a doubt I would recommend your person to anyone who asks me. Thank you!

They gave me an appointment for this morning and when I go they tell me that it is closed and that they won't open for 45 minutes and that the appointment is also wrong. They don't take charge of anything.

I went to solve the problem with my debit card completely free of charge and a man to get rid of death made me make a debit card that had an annual cost but without informing me what it had a cost and now I have to pay without having told me anything .