Excellent experience with Eduard, who with great availability and kindness helped us open a bank account for non-resident foreigners. Highly recommended.
Worse impossible, you call the phone number on the website and they tell you that this phone number does not exist, you contact your app manager and they give you another one and every time you call they automatically hang up on you
You have to go in person and they will tell you the phone number. from the office are not allowed to take it and they give you an appointment for the following week...two mornings lost...a shame
Terrible customer service, only one person at the checkout and endless queues for a minimum of 5 minutes, the rest of the staff at their tables without flinching...and you only go when it is essential since everything is managed through ATMs. ..now that's increasingly higher commissions for nothing!!! Deplorable service!!!
0
Unfriendly staff. Unwelcoming bank.
7 months ago0
Excellent experience with Eduard, who with great availability and kindness helped us open a bank account for non-resident foreigners. Highly recommended.
2 months ago0
Excellent treatment and solution to the procedures. Especially for Yolanda
5 months ago0
Worse impossible, you call the phone number on the website and they tell you that this phone number does not exist, you contact your app manager and they give you another one and every time you call they automatically hang up on you You have to go in person and they will tell you the phone number. from the office are not allowed to take it and they give you an appointment for the following week...two mornings lost...a shame
a year ago0
Terrible customer service, only one person at the checkout and endless queues for a minimum of 5 minutes, the rest of the staff at their tables without flinching...and you only go when it is essential since everything is managed through ATMs. ..now that's increasingly higher commissions for nothing!!! Deplorable service!!!
a year ago