BBVA

They charge a transaction fee for foreign credit card when withdrawing money. The Caixia across the street doesn't

An office disgrace. Nothing ever works. Everyone ignores you. Especially the lady or the mannequin that is sitting every time I enter. The office is full, giant queues, desperate people... She sits there, with her computer and her screen. Today I cancel my account, it's a real shame. To report.

None of the 3 ATMs works, the 2 inside are like the office under construction out of service and the one outside sends you to Avenida de España and yesterday they wouldn't let you in, the service was fatal and only one serving the public with bad taste

Trying to communicate with you is complicated, the call center answers you, speaks to you and the second closes your call. I have been with this bank for a year and it has always been the same problem.

The service is very slow because there is a lack of staff and it is always very full when you go to do any procedure.