BBVA

I don't understand how BBVA has people without any education!!! A SUPPOSED DIRECTOR WITHOUT ANY MOD OF EDUCATION JUST THE PRIDE. A FEW COURSES ON CUSTOMER DEALING WOULD NOT BE BAD!!!! OR BETTER A FEW YEARS!! UNPRESENTABLE!!! It is not about adding information, just about having an education, I am sure that the parents of the alleged director would not like how they are treated if they do the same things as her, I WILL REMOVE MY ACCOUNTS!"

Director, arrogant, arrogant, laughs at clients, no wonder they close bank branches, this lady would close everyone, what I don't understand is how with that attitude she can maintain a position as director.

Horrible experience, in the office located in Tomás Zubiria Ibarra there is a thin girl with short hair over her shoulder who works inside the office on the right hand side as soon as you enter the door of the bank, she is very poorly educated, unprofessional and a slum in the treatment, we asked a brief question about a card and all the time making faces, he didn't let us finish asking, he cut us off all the time and didn't let us explain ourselves. It is sad that a banking entity like BBVA has workers like that girl who destroys the image and reputation of the bank. Horrible super bad service.

They don't help at all. If you make an online account, they do not help you with the minimal explanations of using the app. The office is always empty and it seems like they are teleworking. If they don't attend in person, what are they there for?

Since they inevitably make us use the ATM for any operation, it would be of consideration for the client to review the printing ink for the receipts and the checkbooks. Here they do not have much attention to the client in that aspect.