BBVA

This place is closed down. It no longer exists.

Non-existent office, great to go to not get money when it says "Open"

we start with the same Bad attention I have information They have given me an appointment and the office is closed

Opening an account with this bank is wanting to be robbed for each operation on your account, they charge you 60 cents when you pay with a card, they charge you when you withdraw money, they charge you by direct debit, they charge you for all this, they call it an administration charge, apart from the 60 euros of maintenance of the account for 1 year Summary that if you do not want to be bleed, do not move your account only if you have a payroll or receive a pension, they do not charge you anything if it is not your case, as I said before, they will bleed you. When I opened my account I was not informed of all this and when I went to claim they told me at the bank, do not move the account, that is, do not withdraw money, do not pay with your card, etc.....totally disappointed, not recommended

Branch number 3391 of BANCO BILBAO VIZCAYA ARGENTARIA located at CTRA DE JAEN, 34, GRANADA, is the bank branch with the worst customer service, efficiency and productivity of all those visited inside and outside my city in my lifetime and not only of BBVA, but of ALL BANKS in general. Especially since about a month ago or something more they have changed the worker who attends the window, because it is even more disastrous than the previous woman. The average time spent to carry out a simple procedure with this gentleman, such as cashing a check or a refund, is around 50-75 minutes, entering the office with only three or four people in line ahead of you and at any time. in the morning... ONE HOUR to get cash at the window and with the office practically empty of clients!! It is not normal. There are two other people working in this place, the director, of whom I cannot comment because I have never been attended to by her and she has never left her office in my presence either, and another girl "serving" at the table who is like the Guadiana River, appears and disappears when you least expect it and ALWAYS WALKS WITH CHEWING GUM IN HER MOUTH, that is, you are in front of her and she talks to you while chewing gum incessantly!! This, gentlemen, in my opinion, leaves a lot to be desired because it is a lack of respect and responsibility towards the client. That said, when I opened the online account I was automatically assigned office no. 2903 Avda. Constitución and I MADE THE GREAT MISTAKE of changing it to this one because it was next to my house. HOW I REGRET IT!! Greetings.