BBVA

I made the change with my wife, promising us 100 euros each when directing the payroll. I have come to me twice to claim the amount and they are experts in capos; This is what you find in this branch!

I went this morning to request a mortgage and you helped me, Sandra. She is the director, she has been very kind and patient as she has answered all my questions. Without a doubt she is a great professional. The rest of the team has been lovely too. Thank you so much.

Terrible attention and lack of kindness and empathy on the part of the lady who attends the cashier. He makes you get a number even though the office is empty and then makes you wait a while. Since he finally attends to you, in a derogatory way by the way, he tells you that he cannot pay the bill in cash and you have to go to the cashier. This fact would not have mattered if his attitude had been different. We will have to think about looking for another bank.

You approach the office to ask for commercial information and they do not assist you even though they are doing nothing. They refer you to a phone number to make an appointment. Obviously I will close the account. All this with an almost insulting indifference.

I find the attention received shameful. I have been waiting for 2 hours to be attended to and pay for the receipt of the middle cycle title. And people who arrived after me, passed before me. You are scoundrels who keep the workers' commissions. I still don't have an account in this bank, but don't worry, I won't have one anymore either. Realize that you don't have the slightest bit of shame. I had woken up at 9 in the morning, because they closed the institute at 11:30 and I left the bank at 11:20 and without being able to pay it. Gang of thieves