BBVA Bancomer South Plaza

Terrible service, neither the executives nor the manager, their specialty is making a bad face and their horrible way of serving, it seems that they are always bad, they should look for people who like to work, not people who come to do getas and treat you badly as if they were giving you a Please, when in reality we are a customer, not everything is bad. Congratulations to the kids at the entrance and cashiers at the counter. If they get the 5 stars, I hope they do something in this branch. Unfortunately it is my branch and I have to come many times a month.

The truth is that I was surprised by the patience of the young man when serving me, very attentive and pleasant. He was in no hurry and explained in detail.

The worst service in terms of waiting times to check out and in matters of fraud with your credit cards, do not expect them to resolve your unacknowledged charges. The same employees take your confidential information to generate these frauds.

Now I understand why they have such a low score. The very bureaucratic executives make you go to other branches. They supposedly marked me and told me to go to the nearest branch and Plaza Sur was the right one. They didn't want to help me. They don't like doing their job. She was a woman. who treated me, what a bad and terrible experience

Terrible service from the manager there. Zero willingness to help or offer solutions and in addition to saying that I cannot withdraw my money in any way