BBVA Bancomer Basque Quiroga

Terrible attention, terrible service, they scam! The ATMs scam, I deposited some money on October 6, 2023 and the ATM swallowed it, they are thieves and now they say that the money did not come out in the count and one needs the money, I don't know why they are such thieves😡 it's in the Suc de bucareli el ATM 7487

If there is a definition of poor and slow service, it would be this bank, 1 hour on a normal day for them to serve me and all because they were taking a woman's money by giving her loans just because. Greetings to the cashier and the Director for not having made the effort to serve those of us who had been there for an hour + what had accumulated.

Terrible service, a lady treated my mother very badly today, she did not want to attend to her because my mother is not a customer, she was only going to make a payment and she had her waiting for more than an hour to attend to her, when my mother asked the Miss, Sisa could attend to her since she didn't have people and my mother had her turn and all of her he answered no, he would attend to her whenever she wanted, what kind of bank is that?! Are we not worth it if we are not clients, terrible service?

Terrible service from those who are there when you enter the branch, they do not allow you to enter the cashier and they force you to use the ATMs supposedly supporting you and they do things poorly, the times I went to follow up on my clarification I saw several people in the same situation and they saying the same thing they even say that the system does not allow those movements to be made at the cash register

Very slow service, and a terrible choice in that you have to deposit large amounts outside at the ATMs and not at the counter safely. In the external row, anyone can see and hear what you deposit or withdraw, giving users a little more security.