Arctic Air Inc.

All I can say is wow! We got back from a week long vacation in Portland, Oregon tonight to find our AC unit not working and it was over 100 outside. Talk about a rude homecoming! We called Arctic Air as they had provided service for us before. Even though it was after hours, the answering service said they would have a technician call us as soon as they could. I wasn't expecting to hear back within 15 minutes - but that is exactly what happened. The technician Scott M. told me he could be at our house in about 5 minutes and sure enough he was! After quickly looking things over he said he needed to replace the capacitor, and run some tests. It took a total of 10 minutes and he was done, and cold air was once again flowing in my house. Now I realize we had some good luck in that Scott was near our house already and had basically finished for the day, and we caught him just in time. Still, the fast and friendly service was deeply appreciated and solidified Arctic Air as the only place we will have this type of work done. Thank you, Arctic Air, and thank you, Scott.

Mike was awesome! He let me know when he would arrive and was within the window we scheduled. He wore booties to keep my floor clean and was efficient. He let me know about improvements needed with suggestions on how to protect my heat pump from grass growing inside it. So grateful for Artic!! Their technicians have always been kind and professional. They have been amazing to work with over the last 5 years!

This place is awesome. Very fair very honest, and they were quick to get to my house and take care of the problem. Gave a discount for being military, extremely friendly and fair pricing. From the moment, Brittany took the phone call. She took care of everything from there. Don’t go anywhere else but here!!

Dean was thorough and explained everything and answered all of my questions. Signing up for the annual program also saves money and the issue of remembering to schedule service on both units. I also had a remote installed on my fireplace and an air purifier installed on the unit.

I had the pleasure of having Scott from Arctic Air come to my home to check on my AC system, and I couldn't be more impressed with his service. From start to finish, Scott demonstrated a high level of professionalism and expertise that truly set my mind at ease. First and foremost, Scott was incredibly personable and friendly. He greeted me with a warm smile and made me feel comfortable right away. It's not often that you encounter service professionals who are not only skilled but also genuinely pleasant to be around. Scott's knowledge of HVAC systems was evident from the moment he began his assessment. He wasted no time in identifying the issue with my AC unit and, equally importantly, explaining it to me in a way that was easy to understand. He patiently answered all of my questions and provided me with valuable insights into how to maintain my system for optimal performance. What impressed me most about Scott was his efficiency. He didn't waste a moment and swiftly addressed the problem, leaving my AC running smoothly in no time. It was clear that he not only knew what he was doing but also took pride in his work. Overall, my experience with Scott at Arctic Air was exceptional. If you're looking for an HVAC technician who is not only competent but also friendly and willing to educate you about your system, I highly recommend Scott.