American Home Centers

I don’t do many views but this one is need! Stay away from Casey the sales guy, Matt the District manager and Ian the owner... these three are a team of destruction! Long story short. I tried to purchase a home from American Home Center here in Belgrade. It’s been 6 months in the works. I had money down and a price set. Shortly last week I received a phone call from Matt their regional manager telling me I had to pay 100% now. And not what I had initially agreed to but 65,000 more because of what it would cost in today’s market to build.. after talking with Matt about that house already being built a year ago the pricing is crazy. He said he would call Ian and they were doing me a favor by dropping it another 30,000...not much of a favor... here’s the kicker, I actually thought about still buying it and called Matt back after 2 days and he said I quote “ we actually sold that house two days ago” never did anyone from this company call us! I would highly suggest not doing business with this company! Take your chances people, I am going to still buy another house but it won’t be from these people. Sam Cloninger.

Have dealt with American Home Center in Belgrade Montana for nearly a year - put a deposit on a home and was assured all was good. They now decided because it will cost so much to replace they want an additional $65,000 more for the home , that has been sitting on there lot all this time. We were waiting for the county to approve our septic permit before delivery. American Homes refused to honor the contract - sent deposit back and sold the home before the deposit was even received. I am so disappointed in the lack of professionalism and total disregard they showed for this being someone’s home.

American Homes in Belgrade, Montana is NOT the place to buy your home! They have NO regard for people. They don’t care about anyone but the almighty dollar. We had decided on a home for my mom when the pandemic hit. City governments were running very slowly so obtaining the necessary permits became difficult. We stayed in contact with our salesman, put a hold fee down on the house and signed a 45 day contract. We REPEATEDLY asked if we needed to pay interest or anything more on the house because we knew it was taking up space on their lot. We were REPEATEDLY told no, that they appreciated having a model to show. We are now a couple of weeks from all permits being finalized and we receive a call, at 4:00pm on a Friday, saying that they want 100% payment in less than 10 days and that the price was increased by $65,000!!! They reason given was the cost of building materials has gone up. How can they go up on a house that has already been built???? We received another call 3 days later saying they would take $30,000 off of the increased price if we paid immediately. They then left a message later that day saying our hold fee was being returned to us but we could write a new contract for the increased amount. We called on Thursday, the day we received our hold fee in the mail to find out that they had sold the house the previous Tuesday. THEY SOLD IT!! Our salesman knew this was going to be my Mom’s last home. Her forever home. Never, ever give them your business!!

American Home Centers and all the people associated with them are wonderful. We've been in our home now 8 months. In that interim, we've seen 3 more homes be delivered to our subdivision. All of them had many, many more problems than we had. I have nothing but good to say about our experience. Starting with the truck deliverer guys - they were wonderful. Santiago and Randy, the set-up guys were wonderful. Ryan and Todd, the painter guys were wonderful. Cecil and Travis, the "fix-it" guys are wonderful. Our most favorite person, though, was Mat, our salesperson, who coordinated everything and everyone so that our experience went as smoothly as possible. Everyone associated with AHC is extremely professional, cheerful, helpful, and excellent examples of what customer service should be (shouts out to Casey and Nikki). I would do it all again - same house, same people, etc.!

Nice home, was told it was to be delivered July 8, on August 6, the driver called at 9:30 pm from Columbus, mt. Ask how far from Miles city, and service manager followed the home out. The house was set a few days later, and the anchors were installed 6 weeks later, which held up the skirting. The mudding crew worked very hard done an awsome job, and done other work that wasn't there responsibility. The carpet job needs redone, and as of September 26, the beautiful home has been sitting here 53 days vacant. I'm happy for others that have had great service. We have lost all excitement of getting a new home. In this area it's becoming the American home joke.