Ace Hardware of Jewell Square

The lady that helped me on my way in was very helpful and knew exactly where what I was looking for was. That is a nice change of pace from most ace harwares. My only critique is that they don't have bags, especially when I bought a ton of little items a bag would have been nice. And if they do offer bags it would've been nice to be offered one by the cashier as I was struggling to carry everything on my way out

Ace is the place! I love this store! Very well laid out, very helpful/friendly staff, lots of cool stuff in the checkout line (if you're an impulse shopper - BEWARE - you're going to buy something that you didn't come in for). Overall... They have nearly everything you need (hardware and garden wise - including a great selection of wild bird food - if you're into that sort of thing).

Both of the people i asked for help were knowledgeable. The second associate named the exact aisle and placement in the aisle of the exact product. I was very impressed. I love the variety of stock and the helpfulness. This is a great store.

Will not be shopping here again. Went in to purchase a socket adapter. Asked individual working there if they could unlock the device on the shelf so I could get it. Then proceeded to tell me they have to walk it up to the counter. Takes it to cashier and lets her know it's for me with customers standing there checking out looking at me like I'm a thief. I purchased a $10 part and your employee decided I didn't look respectable enough to walk it up to and pay for it myself. You have lost my business. I should have spoke to manager at the time, but I was in the middle of something I needed to get back to. I wish I could give this review negative stars, but google wont let me. If I treated my customer like that I would be out of a job.

I had a key made here. Guy, Vanessa, and Izzy were each very helpful. Guy cut a perfect key, Vanessa was knowledgeable of prices and very friendly, and Izzy provided great customer service upon checkout. All were very kind. Thank you.