Ace Hardware Service

Hello there, Panda aka Black McGuyer The staff was helpful and professional for sure everyone. Just came from a hardware store that try to charge me 98 dollars for dust tape and owner seem to not know how to use pay and tap system. So, I'd came here for some help and I got directed in the right direction for what I needed to fix my foldable wagon for the moment until I get a new one in the mail. But I would come here again for services and now I know what I need to fix a wagon, Thank you Ace for hiring good people and keep up the good work friends. The place by the way was easy to get around and easy to find things too.

Verbally degraded by an employee (who insulted my appearance to my face.) There’s no denying it, the manager witnessed it. I was traumatized enough to call back a day or so later & the store manager was rude beyond belief. If only there was a recording of that call, it would go viral - the rudeness I experienced was so far out there. I called the owner of the entire franchise and he was very nice, but overall - wow, just wow. Never experienced anything else this bad out of the decades of hundreds/thousands of customer service interactions. I never leave reviews either but this was truly a horrible experience on so many levels.

This Ace Hardware on 19th &first ave Stuyvesant town is a brightly lit clean store the attractive black female manager has a great personality and really tries to assist all her customers in anyway possible, additionally one never has to wait for assistance as there are a plethora of young staff ready to help you with all your shopping needs! Recommend this hardware store!

The store workers are obtuse! Very unhelpful No helpful hardware store here.

I've been to this store multiple times and every time it's the same - wonderful employees who all seem happy to go the extra mile to help. Really outstanding service and they have what you need.