Ace Hardware & Rental

Harper is a Superhero! I have come to recognize the individuals at ACE Hardware, adorned in their distinctive "Red Vest," as veritable superheroes equipped with an extraordinary set of skills. Recently, I encountered a perplexing challenge involving a retaining clip. So I drove to ACE Hardware on Shea and Scottsdale Rd and bought a specialty tool for retaining clips. Despite my initial attempt to resolve it with this specialized tool, the complexity of the task became apparent, and even the most robust individuals in our office could not decipher its intricacies. In my pursuit of a solution, I revisited ACE Hardware and, to my utmost satisfaction, encountered a remarkable individual named Harper. I am inclined to believe that his nametag should rightfully read "Superhero." Upon seeking his assistance, Harper adeptly rolled up his sleeves and successfully extracted the elusive retaining clip within a matter of minutes, salvaging the day. ACE Hardware stands out as a haven where consummate professionals, akin to superheroes, are poised and prepared to offer unparalleled assistance. Their proficiency and dedication make them unequivocally the best in the industry. Harper was truly SPECTACULAR.

Ace hardware is the all America store where they go the extra mile to hold onto the local business feel. I went online to find a good coffee maker. I was met by Eric who went way and above in locating a sister Ace Hardware. He wrote down the address and was what I called an AWESOME Ace Hardware Ambassador. I would like to single out Eric as a wonderful example of true customer service.

Unfortunately my normal ACE hardware on Union Hills & 19th Ave was out of the item I needed. They were so kindly to direct me to a location that did. Well to my surprise I drove out of my way to purchase an item at the location on Scottsdale Rd and Shea. This location was EXTREMELY humid and blistering HOT. I was bit by several mosquitoes. I had to have a key made in the back. I could barely breathe because of the uncomfortable temperature. I felt sick to my stomach, so I had to leave. This location should be shutdown for unbearable conditions of heat exhaustion. I will NEVER go back to this location again. I would rather wait for the item to be ordered at my local Ace hardware where there is air conditioner and enjoyable shopping experience and not being bit by bugs.

The short bald man working the register at 11.30 Monday October 23rd was very rude. Maybe he should work on his people skills

On this visit I was looking for specific lighting fixtures and accessories. I found what I was looking for and resolved the project I was working on. This was easier than I expected.