Ace Handyman Services Loudoun & NW Prince William Counties

We had doors that needed repairs and replaced and called ACE Handyman for service. They gave me a window of 2-3pm. Ben showed up at 2:15, and went straight to work. He was able to fix the doors in about 20 minutes. Ben is very knowledgeable and efficient but most importantly, he is friendly and personal. I hope this message makes it to the people running this company because Ben is fantastic and deserves recognition for his service. "Great Job". I am now a loyal customer.

UPDATE: The Ace Handyman team and Jeff took our concerns very serious, they reached out, and resolved the situation. Given that and their friendliness, I would trust them in the homes of friends and family members. No one person or business is perfect, but by their actions, they strive to do right by their customers and take their sevice and reputation seriously. We will be using them again and hope you give them a chance as well! -------- -------- -------- -------- INITIAL: The technician was very polite, a pleasure to work with. Would have him back! The guidance we recieved from our initial call with the owner did not include offering consultation service to see/ understand the issues beforehand. So, agreed to a time and price we thought would fix our large issues but spent much time finding out 2 of our biggest issues weren't fixable in the originally quoted time. We paid over $400 for a fixed fence latch, a tweaked window, and time spent going to/ from hardware store. We didn't have our banister fixed nor was the lock issue b/c the technician forgot their allen wrench. In other words, ancillary small things were done but now we have to pay more for even longer hours of work to get our primary issues fixed. We wouldn't have paid $400 for these little things had we know before. One of the issues (the door lock) should be fixed on Ace since the screw wasn't purchased during the store trip. Nice, kind people, but not the best first experience for the price point.

Arrived on time and was asked to repair a door jamb with PVC where rotten wood was. Not sure he had all the correct materials but he did ok for what he had. The resulting job does not match up with the existing door jamb so maybe this job was a bit out of his range. So as a result another problem has been created that wasn’t there before. The weatherstripping is not able to seal the door. Also did not get quoted the $60 service fee when I booked the job over the phone. Use them again or recommend? Maybe.

Great experience with Ace! Jeff was efficient, friendly, and completed the work effectively. He helped take care of some other small maintenance issues as well once completing the main issue. I will certainly use this company again!

Jeff came out early and was kind enough to wait for me to arrive rather than driving off like other contractors have in the past. He was knowledgeable, friendly, fast, and performed excellent work. When he was done with the drywall repair and re-anchoring of curtain rods he helped me replace the batteries in some very high remote blinds, all while chatting about both our recent moves to Virginia. Jeff is “good people,” and that’s as high a praise as anyone gets in my book. Definitely recommend. Five stars!