AT&T Store

I took my new phone to an Att store in Castle Rock CO and he did nothing. Zero to help me. Did not explain anything. I took it to another store in Lone Tree and Richard?? Completed the transfer for me immediately. He was soooo friendly and explained everything he was doing. What a joy this employee is. I like to call him “Magic”.

Amazing customer service, had many issues that were out of there hands with trying to transfer over the phone and they did everything they could to resolve them. After 3 visits we finally got the problem solved and I left with a new phone!! Shout out to Dustin and the 2 other gentlemen who assisted in this process!

I was assisted by two very knowledgeable young men who were very concerned with positive outcomes and happy customers. They both had mature attitudes and expressed joy in having an opportunity to assist and problem solve. I don't know about all your employees, but these two are not just assets but award winners. It was a joy working with them!

Matt and Chris did a great job in assisting us with our issues, first AT&T store where they actually help us instead of trying to sell to us.

Upgraded my phone to the new iPhone 14 Pro and it was such an easy process thanks to Carlos and others at this store. They are so willing to help and are very resourceful. Recommend to anyone!!