AT&T Store

I have been to this store recently to purchase a new phone and change my plan. Was met with nothing but a great attitude and service. I was in and out of the store quickly because of the efficient and timely staff. Thankful to have things done so quickly! Staff was very smart, kind, and helpful.

We are loyal AT&T customers of 23 years. HORRIBLE Experience at Heber Springs Arkansas AT&T store. Went in the AT&T store in Heber Springs Arkansas 9-16-23 to add a line as my husband has retired and given permission by his Arkansas State job to keep his same phone number. We were treated BEYOND RUDE by the white female with no name tag on and white male blonde hair and beard with No name tag on. There were notes on my husband’s work phone number from his employer of permission to transfer billing responsibility. Both these employees refused to give my husband time to call the authorized person with his employer who could have easily gotten AT&T business rep on the phone. Both Above employees refused to give me their name when I asked for it. They talked down to us, told from the beginning they couldn’t help us AND female told 2 Senior Citizens she was calling the police on the 2 nicest people. We drove 45 minutes to come to the store. We will NEVER go to this store again!!! We called AT&T business rep after leaving the store who created a PIN, which we could have done in the store in Heber Springs, so we are now driving 1 hour to a store who can help us. The Cabot AT&T store we drove to was Wonderful & took care of all our needs.

I always have a great experience with this store! Emilee is very knowledgeable with the tech which is beyond me and can get so overwhelming. Thank you Emilee for taken the stress off me.

I always have the best experience in the Heber Springs AT&T store Emily The manager has helped me tremendously throughout these past couple years. I definitely recommend this storw!!!

Visited store for initializing new iPad. Emilee was only employee there and did a great job shuffling several customers. Very professional and polite. Great help and great job! Thank you!!