AT&T Store

If you are looking for a phone shop that gives you 100% service then look no further!! This place is amazing! So many times i have been to other phone shops and have come away thinking "you call that service". Well not here! Christina and Nick seem dedicated to giving the customer attentive and knowledgeable service. Nothings too much trouble. I would give them 6 if i could.

Wow! Top notch service. I drove a client to the store because he wanted help transferring data from an old phone to a new. Ends up the new already had service with another carrier. Most places would have told him to visit one of the other carrier’s locations, but not here. The owner spent over an hour assisting with getting data transferred and setting up the new phone. It was definitely service above and beyond. I wouldn’t hesitate to return to this AT&T store.

Visited today 6/27 for a phone upgrade and my visit was amazing! Stella and James was very helpful and knowledgeable. I was offered with a good deal for an Iphone 13 pro max. They also have a good promo for accessories. The visit was quick and smooth. They offer good deals for first responder :)

I had an exceptional first time experience at this AT&T store. The owner was very personable and friendly. She was very attentive to my needs and went above and beyond to make it an extraordinary experience. I highly recommend this store.

I am beyond satisfied with the recent switch we made to AT&T. The customer service at the Waukee location was top-notch, as the store owner showed a great amount of patience, knowledge and genuine kindness. We were explained all of our options and was able to take advantage of the the awesome buy-back program of our old phones. The transfer process was smooth and she ensured all of our data was transferred and settings setup correctly before leaving the store. So far, the coverage appears to be better than what we had before and I haven’t experienced any dropped calls. And to top it all off, I will be paying less every month! I have 6 very happy family members, as we absolutely LOVE our new iPhone Max Pro Plus phones! ⭐️⭐️⭐️⭐️⭐️