AT&T Store

Exceptional customer service. Very knowledgeable and super friendly employees. I was helped by Kawaii, and she made sure that all my issues and concerns were resolved. Im so great full 🙏🌺 I even saved a lil:))) cherry 🍒 on top:)))

I walked in and there were only 2 workers helping customers and one in the waiting. I waited about 30-40 mins before two more workers came out and helped the other customer and myself. I was not satisfied to hear that they don't have a great international service plan. $10 a day is ridiculous. The second thing I came in for was a watch. The representative gave me as much info as I found online. The price was ok, but the sell was just not convincing enough. I did more searching, answering my own questions, and maybe I'll go back for that watch.

Precious at the Pearl City office is Awesome. She was patient and gave us the time we needed. BIG MAHALO

It wasn't too busy. They were able to help me with what I needed and were very friendly.

Someone from New Jersey hacked into my ATT account and ordered nearly $300 worth of iphone and accessories. I reported this and the manager said he would report it to the main office and would get back to us within a day or two. Well, 1 1/2 weeks later, no call so I made an appointment after trying to resolve this issue on the phone to the mainland with no results after 3 hours. The third time at the Pearl City ATT I spoke to the only person I had confidence in, Bernard Manzano, whom I firmly believe should be the store manager. He resolved our issue within 5 minutes, when the store manager couldn't and the mainland office couldn't and wasted our time. Bernard, Thanks for helping us. He even held the door open for us when exited. ATT should be proud of such a delightful, caring and efficient employee. Glenn and Jean Sakai