VIP HOLIDAYS SPAIN

Viajes El Corte Ingles S.A.

El trato fue un poco degradante. Como mi mujer es sudamericana todo el tiempo nos decía q era muy caro. Nos medio atendió desganadisima. Nos anotó (algo) el viaje en un trozo de papel de una especie de agenda. Luego dirá que no sacamos el viaje con ella. Normal

Excellent advice and service. Highly recommended.

He was going to ask for an estimate and he did not stick to what I asked for and he did not even bother to call me later to show me any interest.
Of this, I'm talking about 2 years ago in the spring... of course, I won't be back.
I went to another travel agency here, from Eibar, specifically to Ecuador, where they provided me with their services very kindly and promptly....

Great, they resolved my cancellation due to the pandemic and with the bonus I even benefited. The girls from Eibar's English cut trips are very attentive. Very happy.

Very friendly and with unbeatable attention. His professionalism was evident.

Visitor Reception Center

Great history, friendly people. You really enjoy walking .

Was supposed to be open, but no one was present and there were no maps or other info to be had.

Very nice to see this place. I think is a must see in Avila

The visitor center has a neat model showing what the old fortress looked like and the town was really neat

Viajes El Corte Inglés S.A.

We have booked a trip to Egypt with this agency and it couldn't be worse. There is overbooking on the boat they have given us and they have put several of us together in one room. We have paid a lot of money and they have given us a cruise and hotel that was not on the list, of low category, and what is worse, they know it and they have not called us to solve it, nor do they answer anything, and we still have no solution, knowing furthermore that we do not have calls and data

Bo took good care of me and gave me a quote quickly and quickly. Because that day he was going on vacation. They no longer showed interest. On top of that waiting while they attended to me that they will talk to other people on the phone leaving mine aside. I hope they don't do the same with everyone.

The Service Quality. They care about looking for options, they call you, they consult... very good

A wonderful experience, I left there with the trip contract.
They made it very easy for me, the lovely girl.

After waiting more than half an hour I had to leave, they have 7 stalls and only 2 were served. A disaster

The worst experience with a travel agency. We had a problem and they didn't help us at all. We were neglected at all times.

Very negative experience.
I go to request a quote and I find:
1/ While the girl is trying to find alternatives to what I requested, another client calls and leaves me waiting for about 15 minutes (while I find out about the entire conversation)
2/ The computer system fails and in the meantime the girl has to call to ask for a solution. It turns out that the prices the girl has to offer me are not real according to the computer program.
3/ I go to get advice and the girl asks me if I have seen any hotels. I tell him about 2 of which I had already seen, and in summary what he does is give me the budget on a piece of paper written in pen for those two hotels.
Summary: waste of my 45 min time going here. I think I will never return

Very professional. Good information a lot of patience 🙏. They should hire more people for these pre-vacation dates.
Good travels.

Viajes El Corte Inglés

Disastrous attention from the guy who is serving the public. I went in to ask for a quote for a trip and he wanted to sell me what he wanted, expensive and bad. On top of that, he acted cocky, come on, I think he didn't want to work. I won't return! ! At Halcón Viajes, they treated me perfectly.

I have many trips organized with this agency and they are excellent 👌

Trips prepared with great professionalism and kindness.

I have been delighted with the organization of a trip that I made. Very friendly and very attentive to everything. As the trip they look for it for you... according to your needs and they are very determined to find everything the best possible. We are very happy. We will repeat.

Very pleasant attention, very friendly staff, Amaia, very attentive and professional, thank you

Second time on different dates (and different trips) that I ask for a quote (after staying with them and staying for a while) and once again they don't send me anything. The first trip to Indonesia I did with others, and this trip to Vietnam, the whole family, I will do it with another company, given the lack of seriousness of this agency. There will definitely be no third travel budget with this company anymore...

Third time the charm.

I have asked for three quotes in the last 10 years, and I have NEVER received a response. The previous times I thought well and said to myself "maybe she's busy and she's forgotten"... But this time I went months in advance (four to be exact).
for a trip to the United States, with 4* hotels, without skimping on anything. And until today... I'm starting to realize that it's not a coincidence.... It's a shame, because I've already done the X after so many opportunities, and I'm not going to give it any more. And word of mouth to my entire traveling environment does a lot of damage.

In this travel agency, people's right to privacy is violated.

imperial cities. Requirement: triple room
for traveling with two minors. Granted. The day before the trip and throughout the trip they informed me that it cannot be in Vienna. Managing/claiming what was agreed upon by not accepting double and individual incommunicado. Resolved based on unpleasant situations. The attention received at the agency collapsed. I will not travel with El Corte Inglés or Panavisión again.

for traveling with two minors.

Viajes El Corte Inglés SA

Travel agency with several establishments in San Sebastián. I was in Amaia's.
Very good treatment, all kinds of explanations.

We have received very good attention from Maren. Professionalism, quality and good advice. We will be back!

Excellent attention and involvement from Maite (in Amara's office), who has taken care of our trip even outside of her working hours.

I have had a very good experience with the employees of the Viajes el Corte Inglés agency in Segovia, specifically with Esther. I have received very kind advice and in detail to be able to enjoy the trip finally contracted. I totally recommend this establishment.

Elena very kind and professional. They look for what best suits you and the follow-up is very good, it is not selling and forgetting.

The Encantos del Tirol and Babiera trip was very well organized, the guides were wonderful, especially José Luis, who was with us every day of the trip, always attentive to everything. The local guides are also very good, as are the bus drivers.
The hotel in Tyrol, very good, but the one in Munich, 4*, the dinner was very bad and on the outskirts.

Good place, perfect and excellent treatment, the truth is, perfect, a pleasure to be able to have people like this and such efficient employees, a real pleasure.

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