Oficina Atención Comercial SegurCaixa Adeslas

What an insurance deal.

The bank forces you due to mortgage issues and then it is IMPOSSIBLE to open a report with them. They hang up on you, they tell you that there is an open internal incident, that they will call you... IMPOSSIBLE.

This is how I set up insurance!

Good morning, the Adeslas la Caixa home insurance does not work. I have been without water for a month and they have not repaired the fault. They always tell me they are studying it over the phone. When I write a review, they tell me that I sent them the documentation by email and they answer that it is not. of your concern and starting over is made for deception, a cordial greeting

THIS HOME INSURANCE IS EVIL. I HAD TO HIRE IT FORCED BY THE MORTGAGE. NOW I HAVE BEEN 3 YEARS AND THEY CAN'T SOLVE A BROKEN RADIATOR. I'VE BEEN BEING AFTER THEM, EVERY DAY, FOR ALMOST 4 MONTHS. DO NOT PURCHASE THIS INSURANCE FOR YOUR HOMES.

Sanitas Consulting

Scam, do not contract, I have a knee injury and they exclude me from both, and only for going from Sanitas company to individual. The commercial told me there would be no problem... But after hiring him and not being able to unsubscribe for a year, he tells me that he doesn't fit... and above both knees instead of one....

The Official Sanitas Contracting Center is made up of a very decisive team of people. Operations are carried out quickly at all times, both telephone and electronic. The information is up to date, and if something is missing, the team that serves new clients and Sanitas clients has mobilized with skill and speed, always providing rigorous and verified information.

Oficina Sanitas La Vaguada

Very good treatment, Montserrat usually takes care of me, I have been going for many years, the treatment with the two workers there is very good, they are very kind and have a lot of patience. My mother has managed everything very well, thank you very much for the deal offered.

The hours do not correspond to what they say on the internet, they don't open in the afternoon, I came for nothing.

I was in telephone contact with this office and I have to say that the treatment was excellent, later I had to go to their offices and they confirmed what I imagined the attention was a 10.

We are delighted with the treatment received and the professionalism of this service. It is the most recommended Sanitas branch

Great people and professionals answered all my questions and gave me great treatment

Sanitas office Alcorcón

An attention of 10, also well explained and helpful. I recommend Silvia, she is charming and gives you a 10% service and attention.

They treated me very kindly and very efficiently, resolving all the doubts and concerns I had. Also, very good taste in decoration.

Incredible attention, empathy. They have explained everything to us phenomenally and helped us in our efforts.

They have resolved all my doubts, I have loved the treatment and that is appreciated today.

Professional attention and very friendly staff. The truth is that they resolved my issue perfectly and quickly.

Sanitas S.A.

On February 13, I started my orthodontic treatment with them, and I couldn't feel better cared for. All the doctors and assistants made my appointment very bearable and gave me all the instructions so that everything was perfect. Without a doubt, it is my trusted clinic!

They never respect schedules with delays of up to two hours, it's not once it's always. They will not realize that patients also have obligations.

Dear Sanitas team:

At the end of June of last year I called your contract colleagues to find out about the health insurance conditions, as I was interested in being able to carry my future pregnancy and delivery at the Sanitas La Moraleja hospital as it is the closest to my home.
My questions were focused directly on the lack of insurance in order to plan my pregnancy like this. The only grace period that they told me about was the 8-month period to cover childbirth, and some hospital admission unless she had been with another insurance for a minimum of 1 year, excluding childbirth from this option, which would be paid in any case not complying with the 8-month grace period. Given that I was not yet pregnant at the time and given that this was the only deficiency they told me about, I made the decision to take out the insurance the following month, even though from then until the end of the year I had to pay the two insurances simultaneously each month (the previous one that he had and the one from Sanitas, thus covering the casuistry of spending at least 1 year with another insurance).
What was my surprise in the 20th week of my pregnancy when when I went to do the Eco Doppler I had to pay €83 for not being covered by the insurance "not being in need".
I filed a complaint and after 2 days they called me informing that they had been listening to the two telephone conversations I had with the recruitment team and confirming that they had NOT warned me about the need for grace to perform any ultrasound. Even so, they told me that Sanitas could not take care of that amount, without giving any explanation.

With which, after having specifically asked about the lack of insurance, and not having been informed by you correctly, I have had to pay for a service that was supposed to be included. I feel cheated and cheated.

My only motivation to change my insurance was to take my pregnancy and delivery to the previously mentioned hospital, and before hiring Sanitas I asked the questions focused exclusively on that. You do not inform me of all the additional payments that I have to make, I have been paying 2 medical insurance for almost half a year and when I go to do a routine pregnancy test such as the ECO20, I have to contribute €83. I claim it, you thoroughly review the conversations, you confirm that I am right and that I was not told and yet you tell me that you are not responsible for that amount.

This fact shows that Sanitas Seguros is not a trustworthy company and that it is not up to the task.

I hope you will review this case or at least prevent future patients from feeling as deceived as I did.

Thank you so much.

The service gets worse every time. And the emergencies of their hospitals worse than public health

They have 902 where I have already spent more than 50
euros this month

ADESLAS MADRID OFICINA -ALTAS SEGUROS

The truth is very kind and efficient in your needs. They solved my problem in a few days. Very happy.

Sanitas Seguros de Salud - 21884

Very negative experience. They have shown that they are not interested in people, they are only interested in whether things are profitable for them or not. I am very upset

Oficina Sanitas Sanchinarro, Madrid

I requested to cancel my insurance in September 2020 due to Covid (I am not from Spain and left Spain in August 2020). Ana kept telling me no problem she would take care of it. Every time after we talked to her, we felt both assured and she was very helpful.

Unfortunately, every few weeks or months she told us we have to provide something more, I believe she has tried her best to help us however things are getting very frustrated after I received my new bill for this year - 2021......

And then she replied that she didn't cancel my dental insurance because... I am not sure why to be honest... maybe she believes I will use my dental insurance service when I am already out of the country last year.

I sincerely hoping the misunderstanding and confusion will be ended soon while we still keep ourselves believing her will solve this as she promised.

Today, just now she is asking for my utility bill from China which I don't even live there. I really wish her all the best. And hope this paper marathon can reach the end very soon.

Excellent treatment once again, since I took out my policy at this office, whenever I have needed it, they have been great to resolve any questions or incidents. Totally recommended.
Especially the attention of María Jesús. Keep it up!!

I don't give them fewer stars because you can't, the employees are incredibly arrogant. They don't give solutions to absolutely anything and they simply care about selling you the policy and that's it. Hire another insurance other than this one and save yourself the headaches!

If these are the commercials that Sanitas has, a bad future awaits them. Beyond the steps you are going to take, the problem is that they treat you with despotism. People who don't like serving customers should look for another job.

Excellent treatment and personalized advice helped me resolve all my doubts with great professionalism. I definitely recommend it.

Oficina Chamberí Sanitas

The other day I approached this office to manage some changes to my policy and I was pleasantly surprised by the excellent attention I received. I was assisted by Rocio, who was not only very cordial but also quickly managed my order and also proposed changes that meant a substantial improvement in my policy. Personalized and very professional attention. I recommend it

We manage health insurance for the whole family. The attention of Rocío and Jesús was excellent, all the answers to our queries, with great kindness and a very good willingness to help us. Totally recommended. Thank you Rocio and Jesús, without a doubt, your management tipped the balance towards Sanitas. Totally recommended!

I went to this office to try to resolve a situation regarding my policy that other mediators had not been able to resolve. They resolved the problem quickly with unbeatable kindness and professionalism. My special thanks to Rocío for her treatment, availability and attention to my problem.

Dealing with Jesús and Rocio has been a pleasure on a personal and professional level. They have helped me find the best options and have made everything easier for me. Their range of services is spectacular and they have adapted it to my needs. It has been a pleasure. I have never had this experience with any insurance company or with any professional in the sector.

Rocío solved everything phenomenally for me. She is lovely and solved my problem even though Sanitas initially behaved terribly in a life or death situation. As soon as I saw her, I knew she would help me. I sniffed at Chamberi's office.

Oficina Atención Comercial Adeslas Calahorra (La Rioja)

Sheila is a sweetheart! He helps me in everything he can whenever I need him.

Excellent treatment and personal attention.

There you will meet a professional and a service 10.

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