Oficina Sanitas A Coruña

I have to say that throughout my life, which is already long, I have been in different private insurance policies, but I have never felt as good as the one I have had for more than three years, which is Sanitas.
In addition to the medical team, which in my opinion is very complete, it is also worth highlighting its own center that has a good team of professionals and the advantage of not having to wait long for an appointment.
I also have to highlight the good work and involvement that the workers in the A Coruña office have towards the insured.
I give a 10 to all of them for their good work.

I was a Sanitas client but I will not be one again because I financed a treatment and today I am claiming it because they did not perform it on me
After going to claim the money that they have not yet paid me, they tell me that I have to pay 105 for maintenance when they simply did a cleaning that is 40 and free with insurance and I took out the insurance for that and the costs were the minimum
And they decided that I have to pay them anyway and they refuse to return them.
Fatal but fatal
I don't recommend it at all

They have helped me a lot this morning and I would like to highlight the good telephone treatment I received today and the good management they have done. Really thank you to the agent who assisted me this Monday.

Those who are in charge of Sanitas do not have even two fingers of a brain. They are disgusting, please don't make the same mistake I did. Don't hire them. They don't know how to provide a service and instead of taking care of the thousand and one shits that are sent, the client always leaves paying (with time and money). I am not one to get upset or write reviews, but the bad experience I had with Sanitas I swear I never had with any other company in my life.
And I hope they don't comment on the typical "we want to know more about your case" because by putting my email they get all the claims I've made since I hired them. Look, I wasted time... but they are calm because they are one-year contracts

Very good service and coverage. I am very happy with this insurer

Oficina Sanitas Pontevedra

I had to go with the child (4 years old) with 39.6 and they didn't take care of him, they sent me to social security (something I didn't understand because I went to the kiron they charge thanks to people who pay for those insurances) pprk no Ai pediatricians told me I called the person who sold me the insurance and he solved it, I went again, they gave me a doctor (not a pediatrician) and he didn't even look at it, he told me that he didn't have pediatricians and they didn't treat me. I called customer service and They sent me to Vigo... in the end I ended up on social security. That's why if you take insurance with Sanitas, check on the pediatricians, because in the afternoon I won't. I can say that my saleswoman did everything possible very well, and I upload with me at all times.

I went to the Pontevedra office, I loved the attention received by the two girls there, in fact I had to call for information and they were very pleasant again... thank you very much

Everything very good, clean, modern, very friendly staff.
Being a dentist, they don't let you use the toilets even to brush your teeth, that's not appropriate.

We have dealt with Andrea and couldn't ask for someone better. She explains everything very clearly and with knowledge, as well as being super attentive and compliant. Thank you Andrea!

Oficina Sanitas Lugo

Exceptional, Sara. Always ready to resolve any questions, exuding sympathy and kindness. It is a fortune for any company or entity to have personnel like her. The image that Sanitas gives is absolutely impeccable👍

Yesterday, September 12, I went to the office to carry out a transaction and the treatment from the office professional has been exceptional.
It is appreciated to be able to go to this office and deal with a person who carries out his job facing the public with great professionalism and kindness.

I spent 7 years with this company and it has been great. Sara, the girl in the office who manages everything is excellent. He always gave me first class treatment.

Sara's service has been outstanding. I visited her office last week and this week and she was even willing to see me after I arrived when she had just closed. The truth is that I wish there were more workers like her, all professionalism and kindness! A 10 out of 10!

Very professional and efficient treatment from the person who works in this office, Sara, attentive and friendly at all times, it is a pleasure that people like this work in front of the public and carry out their work with a smile and kindness that is appreciated by the client. thank you.

Oficina Sanitas Orense

Customer service is very good, very humane treatment with the client. And they solve everything very quickly.

Customer service is deplorable. I have gone twice to request help at this office and the same lady has assisted me reluctantly and without providing any type of support. They should take a good look at who they hire since they represent the company very poorly.

I have gone to unsubscribe, they have given me a 900 number where I cannot unsubscribe because they refer me to another phone number. I have consulted the website and it says that I can unsubscribe in the office.

Great service, professionalism and personalized attention

Oficina Sanitas Avilés

Very professional work. Thank you so much

Excellent attention from the person in the store, in addition to being a very nice and comfortable office.

Igualatorio Médico Quirúrgico y de Especialidades de Asturias (IMQ Asturias)

Searching the website for an appointment in dermatology, they give me a minimum of three months (social security gives me "only" two). You call to see if there is any other solution and they don't even answer the phone. It's a shame to pay for private insurance and not be able to use it.

A few days ago, the IMQ informed me by letter of an increase in the monthly fee for the year 2024 of more than €60, that is, an increase of more than 30%, something that I consider abusive. I'm still waiting for an answer on this, when you're young everything goes well but when you're older they're no longer interested in you.

After years of paying for the policy, when it is actually needed, for an emergency such as loss of vision in one eye, they say that it is not covered but that emergencies are covered... not even they can clarify.
Totally inadvisable to contract anything with them.

It's unfortunate to call the Begoña Hospital and they tell me to try calling in November to see if they can make an appointment because everything is full. I'm unsubscribing right now.

It is unfortunate treatment that little consideration for people takes a long time to give a simple basic authorization. Come on, if you had to ask for something surgical, you could die, the peeling and the communication with the health professionals is terrible. It doesn't seem normal to me in the office, they are rude, they don't inform you about anything nor do they know how to treat clients. This insurance is not recommended because they only look at the money and nothing else. Then they will be surprised that you speak badly about imq, well normal. I know it sucks that you have to repeat tests for misreporting. One less client.

Oficina Sanitas Oviedo

My whole family and I have been insured with Sanitas for many years and we are very happy for the benefits it offers us and also for the attention received from the Oviedo office, since unfortunately we had to use the service a lot but they have always been very friendly and they have responded to our needs. I recommend it 100%

I have my entire family insured in this company, and we are all very happy, I can choose good professionals, not have to wait for consultations and above all they manage everything for me. The people who work in the Oviedo office are lovely, which is the ones I usually talk to.

Excellent!!..Very grateful for the attention and kindness of the Staff!!

Very good attention and resolution of my doubts.

SegurCaixa Adeslas

One and because it does not allow to put less.
Flee. Change company as soon as possible. They are unpresentable and unfortunate associated professionals.
You call about a blockage in the sink and the one who comes just opens the door under the sink and says boo, I can't do this, he leaves and they leave you like that, you call them again and that you don't have any more covers from the plumber (who didn't do nothing) and you call them and they tell you that the professional's report shows that he is carrying out work and cannot finish when he only opened the hatch under the sink.
DO NOT HIRE SEGURCAIXA FOR ANYTHING

Some scammers have a blockage problem in the sink, the plumber comes and does nothing, they send me a kuba and they don't solve it because you say it doesn't go through the tubes, I call the insurance company and they tell me that the report says that the blockage is outside when it is a lie and I told them it was in the sink, they make that report to wash their hands and not fix the blockage, some unpresentable scoundrels, I called a professional plumber on my own and it turns out that the blockage is where I said and I don't have to chop anything, the unblocking did it for me and without having to use a kuba, THIS INSURANCE HAS INCOMPETENTS IN PLUMBING, I DO NOT RECOMMEND

It has taken me 7 business days to receive attention for the first incident that I report (insurance contracted 7 years ago). They offer me on a Friday at 10:00 p.m. or else they will not receive attention in 6 months... It is a ceramic hob that was damaged due to a general blackout !!. In second residence.
Regrettable. Do not take out this insurance. They are not reliable

It is an insurance brokerage. Adeslas Segurcaixa is not based in Asturias. Medical care is provided by IMQ (Medical Surgical Equalization). For other procedures you must contact Adeslas by phone or through the website. Quite poor indeed for an insurance company of that size.

Igualatorio Médico Quirúrgico y de Especialidades | IMQ Asturias

I would like this rating to be only for the person who helped me by email. And in a week he solved the authorization I needed.
I would also like this qualification to be for the pediatrician and the speech therapist.

I would like to EMPHASIZE that the attention given to me over the telephone has been at least 1 star, very poor, almost shameful in how they treat members. Zero communication skills, with so many qualified people in need of work. The person who treated me had no idea whether the speech therapist service covered it or not, having given him the card number and policy, despite the mistreatment, he told me to stop by the office and "try my luck."

Every year they raise the price and lower the quality of service. Currently, in some cases they have a longer waiting list than Social Security. After more than 30 years affiliated I will have to look for another more competent health insurance

There are fewer and fewer tests that authorize, good professionals are leaving. Big increase in quota for 2024. I have been there for more than 20 years and. I am very dissatisfied

The place is very neat and clean.
The staff is friendly and answers any questions.
It is not usually saturated.
The service is good and fast.

We are getting worse and worse, my wife and I have been clients for 10 years, and we are considering canceling, since COVID they have increased a large number of clients, but the medical condition is practically the same.
It is not normal that I need an urgent physio and they give me an appointment in a month and a half, I have called all the physios and a month and a half is the closest appointment, a shame and a joke.

Sanitas office Gijón

Well, I have insurance and I'm paying for the physiotherapy sessions. It's not that they don't take care of me, but between vacations, missing appointments and going from one specialist to another, my back is getting worse and worse. So I decided to bear the cost myself, because my back is mine.

very good service from the girls at the Gijón office, polite and very efficient treatment

Excellent atention. The two times we have needed their services have been 10.

Very happy with the treatment offered, it is a pleasure to deal with professional, empathetic and pleasant people

The negligence and inefficiency of the staff in this office is unacceptable. They have lost my entire family of clients.

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