Farmacia Guadalajara

FARMACIAS DEL AHORRO Tabachines

Terrible attention from everyone including the doctor.
They gave us a token
And they didn't respect our turn.
Then the doctor came out to tell us that she didn't know if she was going to be able to treat us. After waiting an hour. Save yourself the trouble of coming.

Terrible service, they took too long, for a moment I thought she was having an operation, but the lady came out on her own and I was disappointed, as they were always acting stupid, she was a non-patient friend, very bad service

Very bad attention.

I have had to go on several occasions and it is always the same, there are three people dialing to answer and all of them doing something else except answering, people get together and they don't care.
They treat you in a bad way, they look lazy and they can't handle it.

They should be very careful who they hire, because most people complain about the same thing.

Yesterday we went to consult with the doctor at this pharmacy, it was 1:45 p.m. and she refused to serve us because her meal time is at 2:00 p.m. and she no longer wanted to attend, but she was told that she could take the price. because I felt bad and his response was after 4:00 p.m. I can help you, I understand that you have your hours of operation and your greetings to food, but as doctors, you also have values ​​about the health of your patients and knowing that if someone has a high or low price, they can make a difference. It was my courage because I feel that he was unprofessional and violated his principles as a doctor by denying me care because I did not arrive during his lunch hour, which begins at 2:00 p.m., it hurts about so much advertising by the pharmacy or its slogan, we love you well. medical care did not help them much with this proposal they have

Very bad attention from the staff, they do not know what it is to be kind to the client and provide a service. I was looking for a medicine that I had seen published, they couldn't tell me if they had it, what's more they didn't know if they handled it. I went back to look for it on the page and indeed if it is in stock.

FARMACIAS DEL AHORRO Valdepeñas

Terrible service, the man who answers is not very friendly, you ask him how much it is and he tells you to look for it on the screen, he will attend to you and he will go do other things, until he wants to come back.

It is one of the busiest pharmacies in the area, there are times when you do have to wait for service.

They force you to download their application to harass you, only to tell you that they cannot charge you for the service. The cashier doesn't know how to use the scanner, she says the barcode on my receipt was too big, which another store had no problem reading.

Branch well located and with a good assortment of medicine

There are always many customers and there are waiting lines

FARMACIAS DEL AHORRO Real Center

Your Customer Service is super bad.
Too slow.
They don't know how to resolve changes.
Ah, they all say that it can't be done.

They go by, it's supposed to be 24 hours and they don't answer, when there's an emergency and the manager or the night employee is asleep or making himself weak and they don't answer, it's better to close at 11, I'm really not good for puritita.... Anyway If on a normal day your service leaves a lot to be desired this was to be expected 3:37am emergency and no one half an hour here and no one

Don't ask for home service!!! I dialed at 12:40pm and they told me that it takes between 1:30-2 hours to get your order to you. At 3:30pm I dialed again because it didn't arrive and they told me that it would take a maximum of 40 minutes (due to high demand) and that I should not cancel. It's almost 7:30 and no matter how much I try to call to cancel, they hang up on me. Better don't try

Generally only one box and extremely slow to attend, lack of assortment, always with queues.

The little doctor they have in the afternoon is disastrous, he gave me the wrong medicines and obviously I didn't get relief, they should run to that quack, it's really incredible that they hire people like that!!! 😡😡😡

FARMACIAS DEL AHORRO Legalidad

Terrible service, I arrived at 10:40 they didn't let me in, I have no problem with that but when it came to making the payment by card they asked me for my card PIN, why are their terminals not wireless, I refused and very despotic The one who attended only told me “then I'll cancel it.”

Terrible service 3 days ago I went to ask about a dermatological cleansing soap, previously there was a very kind lady who took good care of you and was not harassing you standing there as if you were going to steal something, you see I went out of politeness, say hello
and they don't even answer the greeting, besides I asked the person in charge of the dermatological products and I don't even finish speaking when she answers me only what she sees there is what we have, so why scrubbing she just stays looking as if you were going to stealing something, the truth is that you don't even stop with that, in my work I also deal with people and I know that everyone has their problems but the minimum you ask for is good attention. Terrible service

FARMACIAS DEL AHORRO Experiencia

Terrible experience, first the DW ID card was not accepted by the doctor, then they passed my card and they did charge me but they didn't, lastly I pay in cash with $500 and they tell me that they don't have change so how are they going to give me change for 4 pesos, since the sale is 404 pesos, I better ask for my prescription and since they sealed it, it was no longer useful to me
What little judgment from Dr María del Rocio Cruz, the name I took from the ticket since she did not have a badge

Terrible attention in the medical consultation, they always have doctors, whether men or women, who are arrogant, it seems that they are forced to work and they still want you to leave them $whatever late, they don't deserve a single peso, they go to Google to find out what they can do for you prescribe what disgusting service 👎

Terrible service, their staff is not well trained, you ask them for medication, they don't know, they should be more careful...

Bad service and poorly organized. They send you to line and don't answer you first, if they have the necessary medications. They must also be kind and attentive if they want sales and the customer to return.

FARMACIAS DEL AHORRO Santa Margarita

EDIT: Last visit the doctor performing the test kept on doing them without changing his gloves. I turned negative that time but after I had symptoms and turned positive for COVID-19 3 days later. Please ask him to change his dirty gloves.

ORIGINAL: Fast, clean and spacious place to get an antigen test. Everyone is super professional. They have plenty of appointments and I think they're taking walk ups too.

A mule that serves during the week in the mornings seems like she's going to give you things for free.

Well stocked and good prices, however they offer the CFE energy payment service with a smart card, but they always make an excuse so that you can't pay... you can NEVER pay CFE there.
We should better rethink and even remove that service, because it is truly frustrating to go and they don't want to give it to you.

The same thing always happens in this branch. Unfortunately the one closest to work I have :(

I went for a covid test they have a special place for this. Everything very fast and professional.

The cashier gave me change in pure coins and when I counted them outside the store, she had given me less money. I went back in and she didn't want to give me back my missing, terrible place.

FARMACIAS DEL AHORRO Alcalde

The lady who attended to me that night was very kind, she got me a medication that I had a hard time getting and she solved it for me by talking to her supervisor.

I placed my order online, at 2 hours they closed it as "delivered" it was 11 pm and no one could give me an answer anymore. Today I called the service center and the operator Mayra tells me that I will have to pick it up at the Branch or that I can cancel and refund in 72 hours, the order was for $1000, I am sick, I need my medication. I told him that I'm going to pick it up, that what will happen to the $30 tip that I choose to give the delivery man, he told me that "that was not his issue, that I should see him at the branch" I ENDED UP HANGING. POOR ATTENTION!

There is never change, you come to purchase a product and they never have change, they just say Hey, hey,! Their only answer as to why they don't have ticket exchange and they serve with an unfriendly attitude... Very bad, their quality of service has dropped a lot...

They should have a customer service protocol, they have terrible service, I went at night and an amazing person helped me, I asked him about a medication and he didn't even answer me, he sold me what he wanted!! You don't go to the pharmacy out of pleasure, you do it out of necessity and the least we expect is terrible service!

Although I consider that the Guadalajara Pharmacies are better in many ways, on this occasion I found a medication that was already discontinued in the aforementioned pharmacy chain and at a very good price. It also has parking and they accept credit cards. Yes I recommend it

Excellent customer service, speed, warmth and effectiveness. The employees always have a smile and are very attentive, like Vero Conchas, who is one of the ones who serves me most regularly, but everyone is cordial in their treatment. Congratulations to each one for their performance and kindness.b

Train your cashiers well, every time I go, unfortunately, a girl "I see" something like that,
With a face, rude, he gets upset because I ask him for the ticket to check in, he throws it at me,
I don't know why she wants the tickets? It's the same with all people, for me I won't go back to that store anymore.

Zero, I'm back there, this afternoon a very despotic cashier or collaborator throws me the change as well as my things, I told her, hey, why are you throwing it at me, to which she tells me, "I didn't throw it at you, that's how I am. I mean, that's how it is??, it's too bad that they don't train the staff, anyway, there aren't any good promos there anymore and in the process this stupid lady has one. Pss it's the last straw.

Terrible service, they seem like they are from social security, as if they were doing you a favor.

Very good service, I always find my medications

FARMACIAS DEL AHORRO Aviación Valle Real

They do not have the Ticketmaster ticket delivery service, they mentioned that two weeks ago it broke down but looking at the reviews here, it seems that they have been like this for a long time.

There have been more than three occasions in the last month that I have printed Ticketmaster tickets and each time the system does not work, at least they said it in a good way, they respond in an arrogant and not at all empathetic manner.

I went to print tickets from Ticketmaster and, in addition to mentioning that they had almost three weeks without the service because "it broke down", they did it with a terrible customer service attitude. Do not go.

Good service and you find everything besides you have good benefits with your savings card.

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