Honda Los Mochis

Excellent attention 👌🏼. Highly recommended 😉

It is an excellent car sales agency, good service from its staff.

The service from this agency is average, Good cars but the after-sales service is poor-regular, the client has to be looking for the service advisors to ask about the tracking of parts, if the vehicle has already finished servicing them at the agency, sometimes they are never there and they do not give them to you, in general the agency does not have parts for the vehicles and it takes weeks for them to arrive and they do not remind you when the vehicles are due for service nor do they notify you or invite you to the launch of new vehicles. They can improve all that, why do other agencies offer all that to users, here no one follows up with clients.

IMPORTACION DE AUTOS Go Import

Excellent service, very professional and also very grateful that everything goes well in my experience. 100% recommended, very reliable.

Very good service, I highly recommend them, they do things very well and quickly.

Excellent service, very attentive throughout the entire process. Thank you very much Go Import

Excellent safe, affordable and fast service Recommended

Toyota Los Mochis

Terrible agency, the workshop service is disgusting, from those who serve who think it is a game, to those who provide services to the units, in 2 years, it is the second time that the washing line does not work, wanting to deliver the car is dirty and if that were not enough when changing the oil they leave the engine cover dirtier than it was, they mark the parts of the car with a peso sign $$, for what?, and I say this with certainty because my car has only I have been there, and I find everything marked and vandalized, Toyota is not a brand like that, it does not correspond to that level of customer service or that valemadrismo, they should close that agency or fire the ineffective ones, let's see if that's the case, the others start to act. work well, without forgetting that the last time they cracked the security bolt, obviously because they are not careful in their work, it is the only one there is, there is no other option, but it is terrible, I thought about it twice and I did not purchase another unit with They, the service at Kia, very different, describing it as excellent, it's a shame that the brand has nothing to do with Toyota

An excellent Toyota car dealership located in a strategic point in the city of Los Mochis in the state of Sinaloa, they have a large exhibition area as well as personal attention in which the culture of service predominates from the moment they they see you. They also have a large workshop for maintenance of your Toyota as well as semi new

Excellent, it just lacks a little commitment to the client

Kia Ahome

They explain us answering our questions satisfactory.

Brand New Agency at Los Mochis.
Excellent service here

Terrible customer service. That is enough reason not to return and better quote somewhere else.

Ford Surman BC

This dealership has an amazing staff. I've dealt with Dagoberto for over 3 years and hes always kind and straight forward. The place is clean and the environment is very friendly

Terrible, just terrible, stay as far away as you can from this place. Do not take your vehicle for any kind of service here specially body work.

Excellent service, repair personnel so attentive and professional, Management doing a great job...attention to Customer, great!!!

Fatal service. They make you believe that they treat you very well. What a fallacy the reality is different but as always so it's in Mexico

Really, really good...repair center very professional

Desertica Automotriz, S.a. De C.v.

TERRIBLE SERVICE FROM THE CUSTOMER SERVICE VIA PHONE, WE KINDLY CONTACT THE AGENCY NUMBER AND WHEN ANSWERING THEY HANG UP ON US AT 10 SECONDS AND THEN ON THE FOLLOWING CALLS THEY SEND US TO ANSWERING MACHINE IMMEDIATELY, AND RETURN THE CALL TO LITERALLY MOCK US.

Terrible service, they don't meet car repair delivery dates, you never answer their phones.

I do not recommend this establishment at all due to their lack of professionalism since they do not respect the delivery dates for the repair of your car, they only tell you excuses for not carrying out the repair and give you another date which they do not meet either.

BMW Carmen Motors

Unfortunately a terrible, amateur experience.  Brought my car in 3 months ago (really) to fix the screen. charged me 35.000 pesos, then nothing. Didn’t ever hear back. I called after 6 weeks and the said they don’t know why the part isn’t here. Amateur answer!  After 10 weeks, I ended up filling a complaint with BMW in CDMX and guess what?  They have the part in stock!  Long story short, they lied about ordering the part, lied about availability and now they say they don’t know how in install and they will refund my money. I doubt that will be a simple process for me. I guess we are just providing cash flow to this dealership.  They are an embarrassment. Ten years owning BMW and never been treated like this.  I filed a formal complaint with corporate.

Clerks for service and attention to customer are very kind and caring. However the timing and installations are really way below as expected for a BMW brand, yet prices are really expensive for the service. For a very simple service on an oxygen sensor it took almost two weeks to be completed and have the vehicle back. There is a big chance for improvement at this shop.

Had a great experience with the Service Department, Very attentive and Professional. Was very satisfied. From the initial call to bring vehicle for service to the moment it was picked up. Thanks! Carmen Motors.

Very professional , efficient, courteous. Thank You Alfredo and Eric
Happy New Year🥳

Honda

We've bought original Honda parts here for our 2020 CRV with no issues, great pricing, as well

Good place to make a perchas n great costumer service there ill must say .. n great people

Very good service, we bought a semi used car that has been working very well and they do the car services.

Muy buen servicio, los seminuevos muy bien.

I love the customer service and support, especially how friendly and professional, the #1 reason why I became a new Honda owner now!!!

Chevrolet Salinas Tijuana

Customer service have little problems whit actitud, or personal problems

Very bad experience since yesterday I took my unit to service and when I went to pick it up I realized that it had several scratches on the body and windshield which I did not have when I delivered my unit to them and the manager did not want to take responsibility of the same, third and last time that I entered my unit for service in this place, check in detail when you enter your unit in this place since they were not responsible for the damages caused 🤬

I went to have them simply check the power fluid tank cap so they could tell me if I should change the entire cap or I could just change the plastics... and the workshop manager was adamant that I should make an appointment and pay 2700 pesos for it. the diagnosis....what a frustration, seriously!!!! I understand that the service policies of any company must be followed and respected but you must not be as ignorant as this employee!!!

Nissan Baja Río

Took my car in for service (my first time) and I was a bit confused since there is no one receiving you even after you get in line. I waited for 15 mins seeing other cars that arrived after me get sent through. I finally asked if I had to go pay first and he seemed a bit bothered and just told me to wait for someone to attend me. Someone eventually did and she was very nice. The service on the car was great and I received my car back on time. Now I'll know what to do next time.

Great costumer service and better price than I was getting online for OEM transmission fluid.

They wouldn't work on our car cause it was American made!?

I purchased my car at this nissan dealership.  The staff was friendly and well informed.  I was offered alternatives for financing and I received my car quickly.  I would definitely buy my next vehicle in a few years from this dealership.

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