Solana Toyota

Great quality and service. Staff is prompt and friendly.  Quality overall from product to service is top notch.

Real good and everyone's demoralized is Profesional.  Carry the new cars but seem to be limited to grey, dark grey and white.

Bad service from the workshop staff. If it were not for the good attention given to the first contact personnel, I would not give them a single star because the after-sales service is not being met due to the poor attention they provide in the service area and that makes other areas look bad. and to the same COMPANY I hope that: THE MANAGER LEAVES HIS COMFORT ZONE and is more aware of the staff that do not attend to the satisfaction of the clients since the clients support all the businesses of which we also have the need to ATTEND. Although I don't quite agree that THE CUSTOMER IS RIGHT, but in my case there are already two occasions when they have treated me as if I were going to ask them for alms and with an arrogance as if they were the owners of the company.

Very bad service, I have tried to contact spare parts two weeks ago, I left my data and all the information about the vehicle and it is the moment that I do not get any response, I think that the person in charge is not doing his job and it reflects very clearly on the user, who is the one directly affected by the terrible service. Thank you!

Cajeme Motors

was December 24, I was passing through Cd. Obregon and my truck urgently needed Service, I arrived and spoke with Mr. Gerardo from the Service Area explained my problem attentively and made a space for My truck in less than 2 hours. the problem was solved Thank you, THANK YOU, THANK YOU.
Chevrolet for having such respectful, attentive and empathetic people as Mr. Gerardo.Excelent and wonderful  customer service

Had a great experience with all sales people/  personnel in the new cars dept!! My sales person in specific ,  Mr. Jesus Antelo went above and beyond my expectations!!    When  it came to the trade in part of it o had the worst experience as i understood that there was a new gal managing the place with absolutely no experience whatsoever .  The Director / Head Manager  wasn't any help when the complaint was brought up to his attention, and he himself has no customer service skills and le people person skills  , all he wanted to do is talk over me and comfort me with what he already had repeatively told me and had no way of making my point clear so I gave up  and had no other choice and walked  away.  While the rest of the personnel did an outstanding job in always making me feel welcomed with such great positive energy !  They approached me with great attitudes, and even though they had face masks 😷  you could sense their smiles.   Me. Jesús Antelo went the extra mile and i am greatful and thankful to still be able to come across people like him !!

Agencia Ford

The management on duty is very poorly trained, they changed the cost of a vehicle even though the quote was already made. They gave me bad information about the car. Then they added charges to me that they never mentioned. Untrustworthy in this agency.

Excellent attention
Very good pic-ups with 1st place in worldwide sales
It is the most durable brand working hard, and the one that offers more for less
In short, I was convinced when doing my Ford F150 4x4 test drive
Excellent for multipurpose work-fun!!!

Very good service from the sellers, Tarin, Pedro, and the accountant Fernanda.

It is a place of excellent quality and service!! Always the best attention!

Nissan Navojoa

Today I took the car for service and they received me at the scheduled time and the same with the delivery, also the service is 100%, they also wash the engine and bodywork and vacuum the interior, I recommend it, if you have a Nissan don't hesitate By taking it to the agency your jobs are guaranteed.

Excellent quality, service and attention, financing within the reach of every budget....

Navojoa Motors

Excellent service by the staff and 100% satisfied with the acquisition of my vehicle

Excellent telephone service in the parts area and in the plant since I dialed to look for a part for my car and very attentive, helpful and with a lot of patience (since I was unaware of any information about the part) from Mr. Pedro who gave me my call and I also got attention at the branch.

100% recommendable!!!

I don't like going because the police always go for money when they have to unload there plus a thief with the last name Sepúlveda that the same clients commented, the fattest thief here in Navojoa is beef for you because that's fat

Very good attention and service, highly recommended

Gómez Automotriz Seminuevos

Distribuidores FIAT Chrysler | Automotriz Sonorense

Easy and fast when buying the car you need...

I DO NOT RECOMMEND THE SERVICE BY AGENCY NAVOJOA, NEGLIGENT MECHANICS, AUTHORIZED SERVICE MANAGER, DUE TO THE NEGLIGENCE OF THEIR LITTLE PREPARED MECHANICS, THEY SCRUBBED MY CAR A MONTH AGO AND THEY DO NOT WANT TO BE RESPONSIBLE, THEY ARE GIVING ME AWAY, LEGAL PROCEEDINGS WILL BE PROCEEDED AGAINST FIAT AGENCY NAVOJOA, AS WELL AS AGAINST MARCA AND ALL THOSE INVOLVED. NEITHER AGENCY OR BRAND IS NOT RECOMMENDED FOR ANYTHING.

Very good attention, pleasant atmosphere and committed to customer service

Very nice facilities, very friendly, the host took us to an advisor who also treated us very well and answered all the questions

Carsol Chevrolet Guaymas

Although they were unable to help us with out blown GMC transmission, they were very friendly and they were able to find someone that can speak English for us stranded gringos. They also suggested a good tow company to get us back to the boarder.

I hate when they don't provide the parts numbers, that does not happen in USA dealerships. They are eager to help. Parts department in this dealership treats you like they are doing you a favor.

Terrible service 5 hrs late pick-up no phone contact
Not friendly the list goes on!

In their guards they have very arrogant people who do not lose anything in being kind or saving comments repeatedly because it bothers them that they are very possessive in emphasizing comments that I already understood more than 3 times and x ethics and not wanting to have problems with my company and with g, m, I thank you and leave

Sad, I arrived with a flat tire and they charged me 400 to get the spare. They didn't chip my tire 🫠

NISSAN GUAYMAS

Nissan sales goes out of their way to take care of unfortunately I can't say the same about the service. A clutch was replaced 4 weeks ago then a computer module and now it doesn't start maybe it's electrical but not sure. They don't have a tow truck until Monday. Until then it's dead in my driveway.

More than 4 bad experiences with their service.

I ordered spare parts by request, they told me they would arrive in 5 days, and 15 days have passed and nothing has arrived, so my car will be stopped until they feel like sending them

Seminuevos Guaymas

Excellent place, excellent staff service, very good prices and the place is quite comfortable. Super recommended.

If you answer me on Whatsapp during the day

TERRIBLE SERVICE!!! They never answer calls or WhatsApp for appointments !!

Although I did not buy a car at that time, I received very good attention from the advisors. Thank you

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