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Woof Gang Bakery & Grooming Pembroke Pines > Reviews in Broward County, Florida, US - RAY

Woof Gang Bakery & Grooming Pembroke Pines

4.4
166 reviews
Pet Store
Broward County, US

Location details

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10350 Pines Blvd D107, Pembroke Pines, FL 33025, USA
  • Monday:
    11:00 - 17:00
  • Tuesday:
    09:00 - 19:00
  • Wednesday:
    09:00 - 19:00
  • Thursday:
    09:00 - 19:00
  • Friday:
    09:00 - 19:00
  • Saturday:
    09:00 - 19:00
  • Sunday:
    09:00 - 19:00
4.4
Reviews
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  • Google Comments (5)
  • Comments (5)

I have been taking my dog here for about a year now once a month and had a different groomer than my normal person cut my dog. I did not catch her name, but she had dark black/brown hair and when I went to pick up my dog he kept scratching at his face, and I looked at it, and I noticed a cut under his eye. He definitely did not have that as I am very close with my dog and I interact with him all day every day. I asked to bring the groomer out so I can speak to her, and she gave me attitude she even got into my face, yelling at me, telling me that my dog gave her a hard time blow drying his face when I wasn’t even asking about how everything went. I was asking about a cut, she completely dismissed it and kept getting into my face telling me where do I see blood when I’m pointing directly at little specks of blood. It was unprofessional I was completely taken aback. I asked to speak to the owner and they told me that it was just irritation when I could see little specks of blood. They did not offer a refund. All they did was try to convince me that I didn’t see what I actually was seeing as if I am stupid. I have referred so many friends dogs here, and after telling them my dogs situation they also will not be returning to this place. It is a shame what has came of this place. **update after owner response** My dog did not have that “skin irritation “ as you claim he has… and the groomer not only was loud and rude with me she repeatedly got very close to my face as she was doing it in front of one of the owners. The fact that you are basically calling me a liar proves you guys as a “company” are disgusting and are only trying to make your reputation look good. Your response is as disgusting as your company. I would never go out of my way to make a false bad review especially when I was a FREQUENT customer at this location.

3 weeks ago

This place is magical! We have not tried the grooming aspect yet but it has a million treats for you fur babies and especially soooo many things for your dog's birthday! We got my dog birthday treats and some everyday treats, and he loves them all. I'm really happy I found this place.

4 months ago

I have had the experience with many groomers not getting her ears correct. Being a Papillon her ears are supposed to remain full and intact. Chloe’s not being as full as many others it takes even longer to grow back. I would always come back to pick her up after explaining DO NOT TOUCH her ears and they have chopped them off and made her look like a Rat Terrier or something. However, WOOF GANG I applaud 👏🏾 you. She looks great and came out happy. This means I know she was taken care of and felt safe.

a month ago

I am delighted to share my exceptional experience at Woof Gang Bakery & Grooming Pembroke Pines. The staff and owner displayed remarkable patience and professionalism while grooming my large, anxiety-prone German Shepherd. Their passion for their work was evident, and the owner's gentle approach showcased a genuine love for his craft. My furry family member received top-notch care, and I cannot recommend this place enough. More than five stars well-deserved! In addition to their outstanding grooming services, Woof Gang Bakery & Grooming Pembroke Pines offers an extensive selection of high-quality organic dog treats. The diverse range ensures that your four-legged friend can indulge in delicious and healthy treats. It's the perfect complement to their exceptional care and passion for pets. Truly a one-stop destination for pampering your furry family member!

a month ago

Absolutely love coming here! Victoria is an amazing groomer. She always has the best attitude and amazing skills! I come here from New York just to get my dog groomed a couple times a year. Victoria is amazing at doodle cuts which I find is extremely hard to find! Could not recommend enough. 5/5 stars.

3 weeks ago

Frequently asked questions about Woof Gang Bakery & Grooming Pembroke Pines

How is Woof Gang Bakery & Grooming Pembroke Pines rated?
Woof Gang Bakery & Grooming Pembroke Pines has a 4.4 star rating with 166 Reviews.