Wild Birds Unlimited

I've had some great and not so great experiences with various WBU. This place was wonderful and helpful. Great selection of feeders and nesting boxes! A fair selection of birder gifts, and foods. Unfortunately, this store is not close to me as I was only visiting with family. My local store could learn a lot.

This is hands down the best place for bird feeders, seed as well information about birds. They also have lovely bird baths, fun yard art, and nice bird related cards & gifts. Employees are friendly and provide top notched service.

A great selection of quality birdfeeders and accessories, and an extraordinary selection of wild bird food. They also have a good selection of binoculars and other birdwatching gear, and an exceptional selection of gifts for any bird lover. Staff are all really knowledgeable, helpful and nice.

Wow, this place always used to have great customer service. Buy seed and they would help you out to the car. Bought 5 bags plus suet and seed log. Four people standing behind the counter chatting. I am the only person in the store. No offer to help. No help even as I struggled with the cart getting out the door with one of my bags dropping off. Customer service isn't what it used to be.

I have spent thousands of dollars at this store over two decades. I think there’s a new owner, a young man, and he always seems distracted and aloof when he waits on me, never friendly. I rarely return anything but a few months ago, I returned something and he was highly suspicious and unfriendly, assuming the worst of me. I’ve also noticed that he rarely displays any form of gratitude to his customers while I’m shopping and never deigns to say “thank you” to me or the people in front of me. (He mumbles a quick, insincere “have-a-good-day” or something like that, without ever making eye contact.) Historically, I’ve enjoyed going out of my way to get to the store and my experiences have been so good and uplifting that I ignore the high prices and wasted trips on days that I thought they’d be open but aren’t (Mondays and Sundays). I don’t write reviews very often, but as I sit here in my car, after yet another frosty experience from him and an older woman with glasses, and write this review, I think this is my final visit. I try my best to practice gratitude in my life, and I don’t think it’s too much to expect business owners to express a bare minimum of appreciation to their most loyal customers.