Wild Birds Unlimited

Went today (12.21.23) to make a holiday purchase based on an email advertisement I received. The email advertised 30% off and as an added bonus, buy one get one free on holiday bird seed critters. When I arrived at the store, I was informed it is EITHER the 30% off, OR the buy one get one free, not both. I felt that because of the words "added bonus", this seemed to imply that both would apply. When I pointed that out, instead of stating something like "I totally see what you are saying, I agree, I am so sorry" or a million other things that could have (and should have) been said, instead the cashier (Amy A.) was dismissive and short with me, stating that she KNEW for a fact, it was one of the other. Again, I showed her the ad, and asked her to bring up at her next team meeting that the language in the email was misleading. To which she said, "we would go out of business if we gave everything away" (not "I'm really sorry, I will discuss with my manager for sure, I totally see what you're saying, and happy holidays"). I'm super disappointed with this response - not only have they lost added revenue (I would have bought a couple more if they would have honored), now due to this they have lost a customer for life. In my world, you honor your words, especially when it's in writing, because that's the RIGHT thing to do, and the RIGHT way to run a business. I would ask them to ponder that as they consider staying in business. This is disappointing to me, especially at Christmas time, and I will not shop there again. See the picture and would love to know if you agree/disagree.

The owners are super friendly and knowledgable. My favorite place to buy items & seed for the birds that visit my feeders. For those that mentioned in reviews, items are a bit pricey, I honestly can say, I feel the quality of the feed is top notch, the bird feeders last longer than buying elsewhere and the "daily saving" annual membership is definitely worth purchasing. You get great benefits this way, which pay you back for the annual fee very quickly, plus more. It's a great way to save money and support this small local business. I'm glad I discovered this store. We see such a variety of birds now and I feel we are feeding them better quality seed by at Wild Birds Unlimited. If your a bird lover, this is the place to visit!

What a fantastic place for bird lovers! The owner and employees are the best.. very friendly, knowledgeable and helpful. I am so happy to support this great small business, that offers excellent service and a product that is far superior to the big box stores.

Stopped in to pick up a gift for my grandparents and the staff was nothing but helpful and kind, they went above and beyond. There are so many beautiful items to choose from. I definitely look forward to shopping here in the future

First time there. Very friendly and informative. If you're interested in birds it's a great place for bird food and more.