Valley West Mall

It's pretty depressing to walk through, more closed store fronts than open. Better off going to Jordan Creek Mall where there are actual places to shop.

Very pleasant environment. Clean and quiet. Was able to get a wheelchair to use while waiting to see Santa and a nice place to spend a relaxing afternoon shopping. Love the chocolate shop here as well, and the Kay jewelers is one of the best stores here. Everything I am here I stop at Kay's to get my rings cleaned that my husband bought me, and they always offer to clean all my other rings. The people who work here are always really friendly, they always chat with me and tell me to bring all my jewelry in to be cleaned for free. They are really professional and very thorough when they inspect the jewelry and are very honest; which is a quality well appreciated. Really recomend this store. Also visited the Bath & Body Works store, and their employees are always very pleasant as well. They always answer all of our questions and have great recommendations. Love both stores in this mall.

This place has gone way down hill it kinda has south side vibes anymore. Santa looked like an older addict. Don't think I've seen one so skinny. The poor camera operator is trying to do 5 jobs at once, making wait times long, and then you have the impatient customers that make his life harder and keep stopping him, making it longer. Lots of empty store fronts.

Went on Black Friday, and everything was great! JC Penny had great deals, the sports store had a wide selection, Chipotle was fast and tasty, and the bathrooms were clean! The mall may be somewhat empty, but it is very well maintained. The building has beautiful architecture inside. Hope it can make a comeback if management finally gets their act together and makes unique experiences similar to what Merle Hay is doing. Would visit again!

The mall may be empty and outdated, but I love the architecture of the mall and how it looks! It’s so fancy and I have many great memories of the place. I suggest that they update the mall a bit, but keep the 70s look because too many remodeled malls are too modern and boring, and I think they should bring back the family fun nights where kids get to jump in inflatables and do crafts. Doing these things might attract more attention and get more shops in the mall! I also miss the Games & More toy store, and I miss the candy clubhouse!