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United Collision & Customs > Reviews in Will County, Illinois, US - RAY

United Collision & Customs

4.4
103 reviews
Car Repair
Will County, US

Location details

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3003 S State St, Lockport, IL 60441, USA
  • Tuesday:
    08:00 - 17:00
  • Wednesday:
    08:00 - 17:00
  • Thursday:
    08:00 - 17:00
  • Friday:
    08:00 - 17:00
  • Saturday:
    08:00 - 17:00
4.4
Reviews
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  • Google Comments (5)
  • Comments (5)

‼️Don’t take your car here‼️I had my car towed there on April 16th and didn’t receive a call to pick my car up until August 17th. When I arrived to pick up my car all of the items were stolen from my car. George acted clueless and tried to say that my car came in from the pound. I personally had my car towed there to the lot. Then when I received my car on the 17th , 15 minutes after leaving the lot my car immediately started to over heat. I drove the car back and spoke with George and he assured me he would fix the issue. On the 18th I called back George told me it was the thermostat that needed to be replaced. He said they put in a new one. I was told I could come pick my car up on the 19th and it was no longer over heating. Picked up car up on the 19th and immediately once I got on the expressway my car overheated again. I pulled into the nearest autozone and they hooked my car up to the machine and it read thermostat was the issue. So they never repaired the issue. They then lied and told the insurance company it was the water pump that wasn’t working so they won’t be responsible for repairing it. Today my front bumper has come completely off my car and George is avoiding my phone calls. Don’t ever take your car here! I will be seeking further action.

4 months ago

I had a Dodge Charger R/T and was looking for a solid reliable shop that could do custom (after market) work on my car. This shop was able to install replacement fog lights, rear spoiler, custom grill and my under body lights. Very professional and quality work. I have another car now and a part of a car club. I will definitely be bringing my car here for all my custom needs! See you soon!!

11 months ago

Generally they did a great job on my 2018 Honda Cr-v. Just communication wasn't that great. And I never got anyone to drop me off at home like others had it. They also said they didn't get some parts to fix my car and that was only when I brought it up. So they will call me when parts is ready and am looking forward to that.

10 months ago

Horrible experience! I would put less than one star if I could. Stay far away from this shop!

4 months ago

Professional, quality and well versed! I trust their work for all things car related and their eye for details with custom projects. I will not only be returning with my new car Stinger AWD GT2 but I’ll be bring members of my new car club as well!!

10 months ago

Frequently asked questions about United Collision & Customs

How is United Collision & Customs rated?
United Collision & Customs has a 4.4 star rating with 103 Reviews.