Tribu Todos Santos

Very sad about our arrival experience. Despite getting there an hour early for our 3pm check-in, the receptionist seemed unhappy to see us and told us that our room wasn't ready. They also wouldn't let us use the pool area as it still needed to be cleaned. We were expecting a warm welcome, maybe a drink, and the chance to relax outside while we waited for our room. Instead, we were met with rudeness. The hotel has a beautiful view, but the tipis were not very clean - there were hairs on my blanket. Overall, the price we paid did not match the quality we received. It was clear that the hotel did not meet the standards we expected from owners in Colorado. There is no guard at night in the property and the recpetion closes at 7pm, which they didn’t informed us!

Nice hotel set in a haven of peace with an incredible view of the beach. However, the comfort & quality of the rooms could be better. Delicious breakfast prepared by the friendly cooks Marianne and Sandra.

Our experience upon arrival was disappointing. Despite arriving an hour before our scheduled check-in time; the woman at the reception looked unhappy to see us and informed us that our room was not ready and that we could not access the pool area as it still needed to be cleaned. We had hoped for a warm welcome, perhaps a glas of water and the ability to at least relax in the outdoor area while waiting for our room. Instead, we were met with a very rude experience. The hotel was empty we were the only guests for our first night. While the view from the hotel is stunning, the cleanliness of the tipis (my daughters) left much to be desired, as there were hairs on one of the blankets. The overall price and quality of the hotel did not live up to our expectations. It was evident Our room (Aire- 1st floor) and tipi were still not made / cleaned at 2 pm. As I said before we were the only guests. If I hadn’t asked to do the rooms I am sure they would have never been done. Our shower was clogged. One of the 2 curtains is upside down, …. The breakfasts were really delicious ! ! The ladies who prepared & worked in the kitchen were very kind. The spot, the view, the pool, terrace and dining room are great but the service … OMG It is a shame. I personally think that the hotel is not well managed. Marion Dervichian Convent (from Belgium)

if you're on the fence - go for it! beautiful, peaceful location. clean, well kept property/rooms/communal areas (including kitchen) that are serviced often. beautiful pool, comfortable sunbeds (and they do not play music on speakers - bliss!). breakfast is lovely and the kitchen staff are always happy to help! (my fellow celiacs - gluten free bread available and they will cook it separately!). the reception team are great! there are bicycles to ride into the 'town' (local grocery store and cute cafes). recommend car rental if you don't want to stay in the area. from the property you can walk to the beach (where you can spot whales if you have a good eye), watch the sunsets, and walk along to watch the baby turtles being released! would highly recommend tribu todos santos :)

What a beautiful place to retreat. The staff is simply the best and the food is incredible. The beach is not swimmable but it’s great for walking and whale watching.