If you have another shop to repair your car use them, this body shop is a complete joke. Went in to see if my estimate has been done it had not the lady up front which is the owners daughter was a nasty nasty women with an attitude right off hand looked at me and said no we don't have it yet he has been busy in a nasty and unfriendly way all the while he was holding up an envelope up saying we could do it in a minute she was to wrapped up in a conversation with Tim's wife which also works there. We went out to my car we discussed a few things. I questioned him about a missing edge on my bumper told him I didn't think they could repair it it needed to be replaced which another body shop said it can't be fixed. Tim told me it would have to be damaged more for the insurance to replace it as he pulled out a tool from his back pocket and broke the tabs on the bumper so it could be replaced that should have been my first clue. I logged a complaint with the insurance board for insurance fraud on that deal when I left. We got to his office where he has no sympathy or compassion about the people involved which was me and my 6 yr old. Told him I didn't think I wanted my car repaired there cause of his attitude. Then I told him I would like to pay the towing bill and have my car removed he told me the bill was 380 dollars had to be paid before I could take my car 380 dollars that's more then my car payment took my credit card for 350 had to go back and use my debit card for the other 30 single dad don't have alot of money laying around. Told her that was insane and it was highway robbery came back and the nasty attitude the daughter had said cash only now I used a few choice words to her at that time. Luckily a competitor of that body shop in the same town who does better work anyways came to my rescue and paid the tow fee and took my car to his shop. This is an awful awful place and if I could give less then one star I would. Please I beg you take your car ANYWHERE but here you will regret it. This whole family needs to learn some sympathy for their customers especially ones that have close to a 5k repair bill. I will share my experience with everyone I know.
Excellent service, not only did he take the time to take parts off to view the extensiveness of the damage, but he provided recommendations for a better fix. He understood it was my wife’s car, and as her fist new vehicle, she wanted her baby back to perfect showroom originality. This was a full insurance coverage and he took care of all paperwork needed to start and finish the process. Very helpful and particularly nice person to work with.
I had a horrible experience at Tim's Auto Body. I went to Tim's, to get my bumper painted and replaced. Due to a rear-ending accident. But, they took forever, on getting my car done. Which I thought, was odd. Maybe they were just super busy though. I thought also. Giving them the benefit of the doubt.
I get my car back, 9 days later. The bumper is painted and replaced. Water is flooding through my car. Just like before. Whenever I dropped it off, I told them, what needed to be corrected. (After this occurred, I even told them, what was happening. Nothing was done. They swept the problem under the rug. Tim's Auto Body has horrible customer service.
We have done business here before. When we went for an estimate today the office ladies were very unprofessional and beyond rude. When I called to say something, she continued her rudeness! It was unnecessary! Also, in reading the reviews I noticed any good reviews were in the past. Nothing current
7 months ago
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How is Tim's Auto Body rated?
Tim's Auto Body has a 4.5 star rating with 79 Reviews.
0
If you have another shop to repair your car use them, this body shop is a complete joke. Went in to see if my estimate has been done it had not the lady up front which is the owners daughter was a nasty nasty women with an attitude right off hand looked at me and said no we don't have it yet he has been busy in a nasty and unfriendly way all the while he was holding up an envelope up saying we could do it in a minute she was to wrapped up in a conversation with Tim's wife which also works there. We went out to my car we discussed a few things. I questioned him about a missing edge on my bumper told him I didn't think they could repair it it needed to be replaced which another body shop said it can't be fixed. Tim told me it would have to be damaged more for the insurance to replace it as he pulled out a tool from his back pocket and broke the tabs on the bumper so it could be replaced that should have been my first clue. I logged a complaint with the insurance board for insurance fraud on that deal when I left. We got to his office where he has no sympathy or compassion about the people involved which was me and my 6 yr old. Told him I didn't think I wanted my car repaired there cause of his attitude. Then I told him I would like to pay the towing bill and have my car removed he told me the bill was 380 dollars had to be paid before I could take my car 380 dollars that's more then my car payment took my credit card for 350 had to go back and use my debit card for the other 30 single dad don't have alot of money laying around. Told her that was insane and it was highway robbery came back and the nasty attitude the daughter had said cash only now I used a few choice words to her at that time. Luckily a competitor of that body shop in the same town who does better work anyways came to my rescue and paid the tow fee and took my car to his shop. This is an awful awful place and if I could give less then one star I would. Please I beg you take your car ANYWHERE but here you will regret it. This whole family needs to learn some sympathy for their customers especially ones that have close to a 5k repair bill. I will share my experience with everyone I know.
2 months ago0
Excellent service, not only did he take the time to take parts off to view the extensiveness of the damage, but he provided recommendations for a better fix. He understood it was my wife’s car, and as her fist new vehicle, she wanted her baby back to perfect showroom originality. This was a full insurance coverage and he took care of all paperwork needed to start and finish the process. Very helpful and particularly nice person to work with.
2 years ago0
I had a horrible experience at Tim's Auto Body. I went to Tim's, to get my bumper painted and replaced. Due to a rear-ending accident. But, they took forever, on getting my car done. Which I thought, was odd. Maybe they were just super busy though. I thought also. Giving them the benefit of the doubt. I get my car back, 9 days later. The bumper is painted and replaced. Water is flooding through my car. Just like before. Whenever I dropped it off, I told them, what needed to be corrected. (After this occurred, I even told them, what was happening. Nothing was done. They swept the problem under the rug. Tim's Auto Body has horrible customer service.
8 months ago0
They are outstanding!!! They were so quick at getting my cadillac done. Such kind people!!!! Will be back for any future issues.
5 months ago0
We have done business here before. When we went for an estimate today the office ladies were very unprofessional and beyond rude. When I called to say something, she continued her rudeness! It was unnecessary! Also, in reading the reviews I noticed any good reviews were in the past. Nothing current
7 months ago