The UPS Store

Yes, the lines are better than the USPS. However, if you’re hoping to purchase a shipping label on location or purchase stamps, then you are completely out of luck! For whatever reason you could totally ship your UPS box, but you just can’t purchase a label there?!? How crazy is this?

If I could rate zero stars - I would. Now I know why there is never anyone in line or in this store - no matter when you go. This morning I went to this UPS Store to send package and placed the package on the scale as told prior. The lady came out of the back and said 'what do you need?' while looking at the package on the scale. I then told her I would like to send a package. She typed in some information from the box and quoted a price twice as much as the post office. With a straight face and just stared at me. She didn't try and help me ship at a lower price or any other suggestions. We are retired and on a fixed income like so many today. I said no thank you and she basically said 'whatever - have a nice day - don't let the door hit you in the backend on your way out.' I just smiled and said 'Have a good day. Thank you.' Why do people like this get hired that have to work with the public? But similar experience at Christmas when I did go ahead and pay the high prices. She was the same then. No customer service experience. She acted like she was being bothered. And doesn't care if you ship or not. I truly understand why this store gets such low ratings. Amazing still open. There are other friendlier UPS Stores to use that want and appreciate your business. And will do everything to help you.

Brianey took very good of a senior citizen. She was very nice and patient

Was there this morning at 8:00. No one showed up, so I left 10 minutes later. Then tried to call this afternoon, no answer. Finally took a chance and went back. Gal not friendly at all. Guess it's an imposition to be nice and do your job. I'll go elsewhere. Judging by the reviews, I'm not the only one!!

Both the Manager, he was great, really great,, and one of the clerk's were both very respectful. They were much cheaper than USPS and FedEx. Manager was much better than the previous manager.