The UPS Store

I want to praise the manager Steve for going above and beyond for me. I was only in town for a couple hours and needed to ship some cold items to my sister overnight. It was quite spendy, but I needed it to stay cold. The next day the package wasn’t delivered. It was delivered the next day and of course the ice packs melted, so the food was no longer good. I called him to let him know what happened. He submitted a refund for me and here’s where he went above and beyond…. He went and bought some more of the stuff I was trying to get to my sister, found dry ice and shipped it overnight for her to get what she had been wanting. It delivered perfect and now my pregnant sister is over the moon to have her cheese spread that we can no longer get locally in our home town. He also texted me and kept me up to date the whole time. THANK YOU SO MUCH!! We really appreciated all his diligence with that, he didn’t have to go the extra mile, but he did.

Honestly, have never had a problem here. I have came in so many times for Amazon returns and every guy who has helped me out is so polite, patient, and always wishes me a good day or weekend. I also have shipped things out for Christmas and one of the guys even helped me out with a deal to make it cheaper. Truly have never experienced anyone rude or mean. So thank you for always being so nice to me and helping me out!

I left this store with my blood pressure raised. Don't go in there with your package untaped and your label not taped to your package or you'll get scolded. Hate to think how this guy would react if you brought in an Amazon return without packaging material. Don't go to this location. The reviews you read here are accurate. Not a customer-friendly location.

I truly love this place I go to many UPS stores but this is by far the best they're kind and helpful and they've helped me with stuff that happened at other UPS stores bravo I would give them 10 stars if that was possible

I had lost a receipt that my company was going to reimburse me for. I called Steve. He found the receipt and promptly emailed it to me. Great service! I won’t go to any other location.