The UPS Store

Tried to charge me money to take back my Amazon return. UPS delivered that package to me like that. My Amazon QR code says they will pack and ship it. This was the first time and last time I will use go to this location. I have been using 2 other places for about 4 years and have never had this issue.

Very fast service. Been coming here for their shipping and shredding services and I've always have great experience with them.

This location has always been friendly and courteous. Professional and know their jobs.

Absolutely no-just called,explained I had Parkinson’s and needed to talk to a live agent because chat is too difficult and was practically hung up on….If I remembered the woman’s name I talked to and I could give negative ratings I would

I stopped in the store to ship a package to Campbell California. The attendant that I was dealing with in person told me the address keeps changing to San Jose in your system. I said that’s not correct at Campbell she told me that what we can do is try sending the package and if it doesn’t work it will be returned. That’s exactly what happened we tried sending the package the package was returned. I received a phone call saying that they need a new address to update because it was returned. The lady I just spoke on the phone with at the Johnson store said I would have to pay again for it to be shipped even though I was told the first time that it would be reshipped out at no charge. And then proceeded to tell me that she didn’t have time to deal with me because she had customers in the store and hung up on me. I am out raged and angry and I refuse to pay for this. I work in customer service and this was absolutely the worst customer service experience I have ever had in my life. I will never be using UPS again.