The UPS Store

I have used this location for both shipping and printing over the years and service has always been great.

They're always helpful and awesome. The manager always makes sure to say hello and help out. Matt (the employee that helped me today) was fast and efficient.

Always friendly and helpful. Highly recommended. I’ve been a customer for years and enjoy using their services.

I have always had a positive experience at this UPS location, but this morning I unfortunately did not. Despite UPS delivering a fragile item to me in a broken box, Ryan told me that he would have to charge me for simply taping the box up. I understand that this is an independent franchise and they are not expected to fix broken boxes, but I was taken a bit offguard by Ryan's rudeness and lack of kind customer service skills. I went into the store with a positive and unaccusatory attitude and received a short and abrupt one in return. Luckily I went to another UPS location and received MUCH better service. Thank you, Delmonico location for providing your customers for being helpful AND kind. **In response to your response: I was actually very clear about what I was hoping to have done (after asking for the employee's advice). I was told that the taping alone was going to cost me "$6.99" and the repackaging "quite a bit more."

Very pleasant ...the young man who helped me was wonderful and kind!!! This will be my go to store from now on!!!