The UPS Store

This was a nice store with a friendly staff. It was clean and spacious and everything was straight forward.

I typically choose not to return Amazon purchases at this UPS store but I gave them one more shot. When I click on UPS return I am given the free return option thats says DOES NOT need a label or package, but UPS always charges for packaging despite the return description. I even showed proof there doesn't need to be label or package provided but that didn't change anything. Very poor customer service. Description: The UPS Store will pack, label, and ship your return for free. Just bring the item in its original manufacturer’s packaging and disassemble the item (if applicable). We'll email you a QR code to ship your return. Show it to a store associate at any The UPS Store. Find The UPS Store Printer not required.

Professional and knowledgeable! Chance, in particular. I gave him an unusual request that he handled easily and courteously. Will go back!

Ok, I use this UPS store a lot. Don’t have a problem usually. Did an Amazon return today. It needed a box supplied by me. Ok no problem I’ll buy one from the UPS store. They wanted 22 dollars!!! For a medium size box!!! WTH. Drive down the street to Walmart. Large box, $1.88 roll of tape $3.00. There is zero reason for a box, just the box. To cost 22 dollars!! Sorry UPS but that was a fail. I was prepared to even pay you 5 bucks for the box. But I’ll BYOB next time.

Clerk 27733 and Josiah (if different), saved my package!! I’d forgotten to put UP arrows and Fragile in the package, and Josiah found my pkg and helped me with that, just in time!! Clerk 27733 was extremely helpful in me deciding which option to choose! Thanks to them, my pkg got sent just RIGHT!!! Thank you!!!