The UPS Store

I needed to return 2 items to Amazon and was unable to do it through Kohls, which is my usual go-to. A UPS store was my best option given. I brought both items to this store. The clerk scanned my QR code, asked if I needed a receipt and I said no. My bad, because Amazon has yet to receive the items and that was on July 26. I have tried to call the store and have left messages, but have not received a call back. I have not been able to go back in person as of yet to ask what happened, so I'm out $50. Thanks, dude.

The worst ups store I have ever been to. What a disorganized mess. Dropped off and paid for a package to be sent, and they never sent it. 30 hours later I still don’t have tracking on it, the employee at the store has no clue what’s going on, and I have no idea where my package is at all Bottom line. Go to another location. I will never go back.

They destroyed my package and I can’t file a claim because I am not the shipper give me a break. I order 9 Funko pops in a lot. One box is super Damaged and the other figure is missing. The other boxes got damaged. Edit: 11/11/2021 Don't tell me to go file a claim when I can't file a claim because "I was not the shipper". So take that BS contact Number and beat it.

Do NOT take your Amazon returns to this store as they are a bunch of scammy scammers who want to charge you to do a return and then steal your return code when you say that you will take it home and put it in a box and return to ship it!!! They wanted to charge me $8.00

This is the place for shipping. The staff is beyond awesome and they are always ready and willing to help in any way! The manager is especially helpful!! By far, the best customer service for shipping, in town!! Thank you!!