The UPS Store

I have used this store on a regular basis for many years. The owner, Lynn, and her staff have always been most friendly and knowledgeable. I give this store my highest recommendation!

If you enjoy being frustrated and disappointed, then this is the UPS store for you! From start to finish, my experience at this store was an absolute disaster. First off, the staff seemed completely uninterested in helping me, and it took me forever just to get their attention. When I finally did, they had an attitude as if I was bothering them. Overall, my experience at this UPS store was a complete nightmare. I would not recommend it to anyone unless you enjoy feeling frustrated and disappointed. Save yourself the trouble and go elsewhere.

Well I finally got a response from the owner of the UPS store in Pittsburg Kansas and they have tried to defamate my character and called me a scammer. If they knew that I was sending something to a scammer how come they charged me and why didn't they stop it there.I think they are just covering up their own mistakes in there systems! Why didn't they put me in contact with the scam department of UPS Instead they're just shirking they're own responsibility and trying to make me the bad guy when it was their own mistake.

Great store but usually don't make recommendations.

DO NOT USE. I even bought extra insurance to cover a package that I had shipped and when I brought the package in to the store the clerk pulled it off the counter and dropped it on the floor in front of her. When I told the owner about it because there did end up being damage she said she doesn’t like me accusing her employees of dropping it on the floor. I told her I wasn’t accusing her I know she did it. I told her that there were other people in the store at the same time and that I was in such shock and didn’t want to embarrass the clerk so I didn’t say anything. but that she should look at the cameras she told me she does not have cameras and they will not stand behind it on insurance because the company I sent it to went ahead and repaired it and billed me for it. They even documented it on my receipt and invoice that it was damaged in shipment. and which parts were damaged that they had to replace and which parts were my responsibility for the reason the machine didn’t work right in the first place. we were not made aware that when a package is damaged you cannot just go ahead and fix it without them having UPS come out and assess it. What a joke the owner did not care at all and not a good business person. Do not do business here if you want you package to arrive in good condition.