The UPS Store

Brought a bike in to ship that they said would not be an issue and 2 grown adults at a UPS store couldn’t figure out how to ship a 6’ x 1’ x 3’ box. The older woman was instantly resistant when I walked in with the bike and acted she didn’t want to mess with it. Told me they didn’t ship hazmat for battery, ok ship the bike? Asked me to load the bike up and bring it back tomorrow because the 2 of them couldn’t figure out boxes to use? I guess when competent staff is there ? FedEx never gave me these problems.

I have only ever been treated with kindness, patience, and expedient service by all employees when I visit this store. I usually have Amazon returns when I visit and the make the process so easy and hassle free. I visit this store for any packaging or delivery services I need because I know they will take worry-free care of what I need.

This UPS store was so amazing to help me with a confusing Amazon return. 2 CSR were very patient and helpful. They made sure that I was getting my full refund before taking my items. I am so grateful because they were extremely busy, but still made sure all my questions were fully answered and that I understood exactly how my return was being handled. Thank you so much.

When I come to this store I enjoy my experience Angie is the manager she is always pleasant and so is everyone working there. They are always helping me to find easier ways to ship out my packages. The owner has been there a couple of times while I was there she is very nice all around I will be coming to this store for all of my future packages.

The staff at the UPS Dixieland - Rogers location is always helpful, friendly, and knowledgable, especially the owner. My husband brought in an odd-sized package. They measured the package and explained how they were going to charge him so there were no surprises. They were very professional. Thank you!