The UPS Store

I give it 0 stars! I’ve called this location all day long and no one has answered the phone. Once I got off work I came to the North LittleRock MCCain location. ANN is Very rude, did not assist with my shipping concern.on Tuesday I asked for my package to be overnighted and was charged $13.49. Here it is Thursday and my package has not been received now my child has to go to camp without a tablet and hotspot to complete assignments. When I asked for a refund Ann told me “No, I can’t help you.” I replied “why can’t you help me are you the supervisor?” She then said to me “my manager will be here in the morning she can do it” I replied “can you call her and get her permission to refund me my money, I’m not coming back up here!” Ann called the manager and then said to me “She told me she not able to do it either the owner of the store has to and the owner won’t be in until 10:30am tomorrow “. At this point I’m pissed because of the unprofessional attitude and the lack of compassion she continued to show! I will tell anyone with ears this is not the location you want to ship with!

I needed to re-print a shipping label to return my Amazon box. Lady behind the counter was not very helpful and could care less about being friendly. She pointed me to an archaic and un-secure desktop with someone's Google Chrome profile logged in with no way to use an incognito window. So they want me to pay $2.50 to use this old computer to reprint a UPS shipping label which cost another $0.10 for the print. Pass. Ill stick the location on Rodney Parham from now on.

I'm here at least once a month. The lady's are always nice and professional. I've seen them handle extremely rude customers and move on like it has been a great day. I will continue to go here and recommend them to everyone. Thank you for always taking care of me and my packages.

The staff here is always super professional. I’m usually just there for an Amazon return but I’ve also used them for notary and ID services. They’re always on the move and super friendly. They never lose their cool even when customers are out of line.

Ridiculous interaction with front desk. Brought my title to be notarized. The woman had a nasty attitude. She was a notary and didn't know that ups notarizes papers as a service. She scoffs and says "well, I'm a notary." That's what notaries do. They watch you sign legal papers like titles. My mother was a notary... they TEACH you about car titles when you take the class. I left before she could help us. She didn't know what she was doing. I wouldn't give them your money. Less than one star if possible.