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The Refinery > Reviews in Hennepin County, Minnesota, US - RAY

The Refinery

4.6
238 reviews
Beauty Salon
Hennepin County, US

Location details

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323 14th Ave SE, Minneapolis, MN 55414, USA
  • Tuesday:
    10:00 - 19:00
  • Wednesday:
    10:00 - 19:00
  • Thursday:
    10:00 - 19:00
  • Friday:
    10:00 - 19:00
  • Saturday:
    10:00 - 19:00
  • Sunday:
    09:00 - 16:00
4.6
Reviews
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  • Google Comments (5)
  • Comments (5)

I have been going here for massages for over a year now, and Leo is the best. So relaxing and I feel rejuvenated after every session with them. Also, booking an appointment is very easy.

3 weeks ago

The customer service is really good, everyone is very nice. The establishment is very clean and spacious. My rating comes from the waxing technique and chosen wax substance. I received a Brazilian and underarm wax. The underarm was decent. The Brazilian technique consisted of several small pulls. I am used to 3-5 big pulls and then some cleanup. It was simply very uncomfortable and kinda felt unnecessary, but maybe it was since I had a slight skin issue at the time of service. Overall, I wouldn’t recommend unless a person is used to the several (12-20) pulls technique.

5 months ago

Easy to find parking within a short walking distance. The salon is very clean and the staff is very welcoming. I had a brow wax and tint. Stephanie talked me through what she suggested and my brows came out better than I could have imagined. I booked my follow up appointment on my way out.

6 months ago

I happened to luck out with the owner. First time I have never gotten weird bumps after a wax. Not sure if it was her brilliant technique or aftercare suggestion either way I see why she’s the owner lol…thank you. 2 weeks still no bumps hair growing back slowly…

4 months ago

I contacted them to inquire about lightening the color of my eyebrows from their natural shade. However, instead of providing a response, they abruptly ended the call. I made a second attempt to reach out, and once again, after asking the question, they disconnected the call. A simple "no, we don't offer that service" would have sufficed.

3 months ago

Frequently asked questions about The Refinery

How is The Refinery rated?
The Refinery has a 4.6 star rating with 238 Reviews.